Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface, automation of customer reviews collection, and customizable widgets. Its photo reviews feature is particularly praised for boosting conversion rates. The app integrates well with Shopify and offers responsive customer support. Merchants also value the ability to edit customer recommendations, ensuring control over site content. The app is recognized for its affordability and positive impact on sales and customer trust, with customization options to match brand style.

May 6, 2020

It is very easy to use. Support is very responsive. Can't say enough good things about it. Thank you

A Vibrant Day
United States
Almost 2 years using the app
February 15, 2022

Jemuel was SUCH a great help! I was having a hard time converting over to the Loox app but he was so thorough in helping me through the process, I’ll now be a Loox app faithful, thanks!

Ryōken Instinct
United States
Almost 2 years using the app
August 27, 2020

We love all the functionalities. It just does what it claims to do and all is happening in the background. Well done to the creators.

My Fancy Inc
South Africa
Almost 2 years using the app
October 25, 2020

Great app, very competent and responsive support team. I am very pleased with the sales it's been driving to my store and how it has helped me evaluate the quality if my products and the satisfaction of my customers, I definitely recommend it.

The Mama Jill
Canada
Almost 2 years using the app
September 26, 2018

The best extension app for your Shopify store. It makes it so easy to increase sales because you have comments in your page.

US Five Stars
United States
Almost 2 years using the app
December 20, 2022

Customer service is perfect! They are very friendly and helpful. Thank you very much to Laurence, Lilach, Josh, and Sapir for helping us with our concerns!

HIMIKU Japan
France
Almost 2 years using the app
June 21, 2021

Excellent App with effective reporting and takes the hard work out of gathering reviews!!!!! Highly recommended to anyone.

Ola The Label
Australia
Almost 2 years using the app
December 14, 2022

Fantastic app! Easy to use, massive value for any store and really good customer service (thanks Lilach) :)

Loona´s Naturkosmetik
Germany
Almost 2 years using the app
January 21, 2022

The app is really great, and great onboarding and support, 5stars!
I have been using this app for just a week and it really turned out GREAT!

CONNEL ID | Designa din Golf ⛳
Sweden
Almost 2 years using the app
August 13, 2016

The app is great, it's easy to work and the customer service is great and very helpful, you can ask them for extra function and they did it for you! Amazing highly recommend!

Spreepicky
Hong Kong SAR
Almost 2 years using the app