Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

February 11, 2024

fatta bene

Spacevision
Italy
15 days using the app
December 7, 2020

Cette application a tout ce que l'on pourrait souhaiter d'une application pour récolter les avis. Chaque fois que nous nous sommes demandé si elle offrait une certaine fonctionnalité qui pourrait nous être utile, la réponse est oui. Très satisfait de Loox.

ChargeHub Store
Canada
About 2 years using the app
Edited March 30, 2021

Great app! I love how simple and efficient it is..
it's looking gorgeous in my website, I recommend!

Sana's Sets
United States
About 2 years using the app
November 21, 2022

Best customer support in the game. They will help you and are very supportive. Loox is an amazing tool that I would recommend to any store

Megahoodie
Norway
About 2 years using the app
October 14, 2022

I like what Loox does overall. Only wish it had an option for adding more than 1 photo to a customer's review. Customer service is very good and highly responsive. Got that impression because of Jodel. Jodel is very professional and helped me to solve certain minor issues with Loox in no time. Thanks Jodel.

MACADACARE
United States
About 2 years using the app
Edited July 4, 2024

Best review app ever. I've tried Klaviyo reviews and Judge.me, and Loox's review widget just looks better. The photos just look bigger on Loox than Klaviyo reviews, which is a big deal for me. Also, the discount incentive you offer customers in exchange for them adding a photo to their review is great for collecting more reviews! Jemuel was super helpful and customer support is always helpful!

Sperry Beeswax
United States
About 2 years using the app
September 5, 2022

Great review tool, love the level of control in the settings and overall user friendliness. I would recommend Loox to any Shopify store owner.

The Print Cave
Australia
About 2 years using the app
November 23, 2022

Love this app it is a must to add to any Shopify store. I will be adding this app to all of my future stores and will tell me friends

TheFitFineFlawless
United States
About 2 years using the app
April 7, 2022

One of the best app on Shopify period! Customers are so engaged. They submit pictures to get that discount and as such repeat sales. Love it!!

ShoeKid.ca
Canada
About 2 years using the app
Edited April 27, 2021

I am really happy support team Mara helping me to fix the problem for me. very easy to import review

Siuventures
Australia
About 2 years using the app