Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

December 20, 2022

Customer service is perfect! They are very friendly and helpful. Thank you very much to Laurence, Lilach, Josh, and Sapir for helping us with our concerns!

HIMIKU Japan
France
Almost 2 years using the app
January 21, 2022

The app is really great, and great onboarding and support, 5stars!
I have been using this app for just a week and it really turned out GREAT!

CONNEL ID | Designa din Golf ⛳
Sweden
Almost 2 years using the app
December 14, 2022

Fantastic app! Easy to use, massive value for any store and really good customer service (thanks Lilach) :)

Loona´s Naturkosmetik
Germany
Almost 2 years using the app
August 13, 2016

The app is great, it's easy to work and the customer service is great and very helpful, you can ask them for extra function and they did it for you! Amazing highly recommend!

Spreepicky
Hong Kong SAR
Almost 2 years using the app
November 11, 2022

Reviews on Loox helps reassure visitors that they can buy from us with confidence. It slipped off for a few days when I switched to a new theme. Loox customer service immediately fixed it once I asked, and the sales -- which had puased -- started up again. Very happy. Worth the subscription fee. -- One small complaint, it generates a ton of discount codes in our Shopiffy store and clutters the discount page. Not enough to lose a star.

Catholic Art and Jewelry
United States
Almost 2 years using the app
November 8, 2021

The response time of the customer service was very fast and helped me solve the problem. Thank you very much.

Mechdiy
China
Almost 2 years using the app
February 27, 2020

Loox does everything expected and more. I am more than happy with the performance and highly recommend to others deciding to use the app.

Unik Marketplace
Australia
Almost 2 years using the app
Edited September 19, 2021

I encountered an issue with the widget reviews on my product pages, and they saved me very fast ! Thank you

Cuisine-Pratique
France
Almost 2 years using the app
January 16, 2024

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SpinHolo
United States
22 days using the app
September 28, 2022

Fantastic app and customer service. These guys do an amazing job and always respond quickly to issues and questions. Thank you!

C. Richard's Leather
United States
Almost 2 years using the app