Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,570)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

July 18, 2021

Amazing app! always updated and improved. You made great guys! Please add the star's average with % on the product page

Hyprloox
United Kingdom
Over 1 year using the app
May 9, 2018

Great app and customer service!

My Polish Heritage
United States
Over 1 year using the app
December 6, 2021

I accidentally deleted all reviews. Abby of the loox team helped me restore all reviews in a short time and saved my shop! Thank you loox team!

Maxfind Electric Skateboard Online Shop
United States
Over 1 year using the app
October 31, 2016

I really like the review app by Loox and absolutely love the customer photo gallery its creating. I wish it had general store reviews but they are working on adding that.

Whoopsie
United States
Over 1 year using the app
July 26, 2021

I had some problems with getting my reviews imported to my product page, so I contacted their support and got help from someone named Mara and she fixed the problem very quickly! So thank you very much Mara! I can only recommend this app to your site if you want a successful site!

Heatify
Denmark
Over 1 year using the app
February 20, 2020

seems to work great! Thanks!

Joe Yates Visuals
United States
Over 1 year using the app
December 29, 2020

App was easy to install and stuff up. Gets me customer reviews which helps build trust among customers. Gives customers coupon for reviews which keeps them coming back. Did everything I needed. Would recommend

Proper Gnar
United States
Over 1 year using the app
July 5, 2023

Loox Product Reviews & Photos has been a game-changer for my online store. Integrating Loox seamlessly into my website was a breeze, and the customizable review widget beautifully matches my branding. The ability for customers to add photos with their reviews has taken authenticity to a new level, building trust and boosting sales. The automated review request emails have garnered an impressive response rate, and the review management dashboard is user-friendly. Loox has transformed my customer engagement, creating a sense of community and enhancing my store's credibility. The exceptional customer support team has been prompt and knowledgeable. Loox is a must-have for any e-commerce business. Thank you, Loox, for this outstanding product!

Farrell and White
United Kingdom
Over 1 year using the app
January 13, 2024

ÓTIMO

Magazine NOFEAR
Brazil
21 days using the app
Edited September 7, 2021

Fantastic app. works right out of the box, no trouble at all. like the command center which is the dashboard.

Kontrail Apparel
United States
Over 1 year using the app