Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (21,472)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.
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i used this app to help me with the reviews of particular products on my site. this has dramatically changed my sales revenue
easy
I wasn't expected to received the product soft and very light to carry. iPhone 12 + fits its just like a sling wallet mini purse. I love it and its so cute.
Great app and awesome customer service, I needed to integrate with google shopping and they walked me through the whole process getting me approved by google and then a successful integration! Thanks for your help! I Recommend This App.
I love it, make my work easy, help to reach my goals, amazing app. I highly recommend it. Price is very affordable, specially for the time that i can save
You're better off finding another review app. For what they provide, which isn't much, they overcharge and are not small business friendly. In my case, I wanted to stick with it and see how it goes as my business grew, which it did and is doing. Unfortunately, barely anybody leaves a review. A small percentage of a large number is a larger number. But Loox doesn't base their plans off how many reviews you get, they base it off total orders. They care about the denominator (number of orders), rather than the numerator (the number of reviews their app generates), which is pure greed. There's no incentive on their end, and constantly they have wackjobs and robots trying to upsell you. I'm going to seriously consider using another app, I just need to have the time to do so. FYI, many larger shopify stores use other review apps like Yotpo. Clearly at scale they must be able to denote the lack of legitimacy of Loox. Apparently it's not big business friendly either! Look passed the reviews and actually read the fine script, see how they charge you, and don't make the mistake of starting with Loox.
Hey,
Yishai from the Loox team here.
We appreciate your feedback and I'm sorry to hear you have not found the value you were looking for in your current Loox plan.
Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month.
It seems that your account, which on the current plan is able to send 100 emails per month, has exceeded this quota. Please note that Loox does not count the number of orders but the number of emails it sends to your customers asking them for reviews.
Our Success team would love to talk to you and give you all the tips and best practices that will increase the number of reviews you get each month and increase the return on investment on your monthly subscription :)
We have sent you an email to continue this conversation and make sure you get the value in Loox that over 100K stores know and love!
I'am just trying for the moment , but so far so good. i think this app will abosolutely help me with conversion rate optimisation.
i will get back to you with results.
Perfect, one of the most importants app to have on the store....toooooooooooooooooooooooooooooooooop
Just got the app yesterday. So far so good. Will have to wait and see how it performs over the coming months
Outstanding app! Very easy to use... love it!!! Will definitely help make more sales through my site.