Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,028)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

October 22, 2022

Aya was amazing. She replied with a detailed explanation of how to fix a fault that came from us.
She deserves a pay raise

Argana.se
Sweden
Over 1 year using the app
January 13, 2024

ÓTIMO

Magazine NOFEAR
Brazil
21 days using the app
January 22, 2023

I recommend this app because it is very easy to set up and use. The free trial period is useful to become familiar with the app.

Arthur Street Cafe
Australia
Over 1 year using the app
March 1, 2022

Great service from the support team. Thank you. I've only recently started using it and the benefits are great.

Parazzi Beauty
South Africa
Over 1 year using the app
August 12, 2019

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ISeeFirst
China
Over 1 year using the app
October 24, 2019

Fantastic! It's a fantastic integration to improve reviews and show up the quality of our products.

Bijondo
Italy
Over 1 year using the app
August 5, 2021

I was having issues getting the stars to appear under each product in the collection pages. Jodel responded within the hour, once he had access to my theme it was fixed in no time. Great service and great app.

Stray Funk Design
United Kingdom
Over 1 year using the app
March 30, 2016

Love that app,
recently switched from shopify reviews were recently had almost 200 .
Wanted something more, and easier to reach customers for reviews without having to personally email them .
So gave Loox a try installed it sunday when we switched themes and absolutely love it . Sends out a email requesting reviews on the products ordered 7 days after shipping confirmation. After setting everything up emails were sent to previous customer from the last 90s days for to review it went out 24 hours after installing and already have almost 100 reviews submitted in one day and many with pictures .
Im glad we switch its definitely a upgrade from shopify payments .

Thug Ave Sales
United States
Over 1 year using the app
September 2, 2019

Great customer service. I needed help putting in the code b/c my store liquid code wasn't as straightforward as the example Loox gives. They had someone contact me w/in 5 days and fixed in! Uploading reviews is super quick and reviews are live on the site w/in seconds.

QuikCamo
United States
Over 1 year using the app
Edited February 23, 2023

Thank you for fixing my code, Channelle! Great communication, fast service, trustworthy, and very easy to contact.

Unworldly Couture
United States
Over 1 year using the app