Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

Edited July 1, 2020

I really enjoy Loox. This is a very quality app that provides real and detailed reviews. I highly recommend using Loox for every store! :)

Decora 1
United States
Over 1 year using the app
February 6, 2020

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SECURO
Canada
Over 1 year using the app
October 7, 2023

The customer service is great! In the most recent interaction, Mara, helped me solve a challenge on my end. Love how Loox can automate the collection of reviews and also collect media or photos as well!

Armoured Threads
United States
Over 1 year using the app
August 12, 2022

Eine sehr tolle App. Habe sie für meinen Onlineshop benutzt und sie macht genau das was sie soll. Auch ein Support freundlicher Support, der einem immer schnell hilft

SIPPZ
Germany
Over 1 year using the app
October 29, 2022

I used this that for business and to get better insight on products being sold. so far so good. I will come back with updated reviews

Leaksapparel
United States
Over 1 year using the app
August 1, 2023

Works as described with some really great features. Support is super friendly and fast to help answer questions - thanks Rotem! My only complaint would be that the growth plan is a bit costly for a small business, however it's certainly among the best review apps out there.

Oscar Delta Co.
Canada
Over 1 year using the app
April 20, 2023

Lilach was very helpful, i hit limit in my starter plan but want to test out new product before deciding whether to continue forward with the store/ upgrade to growth plan, he offer me a good deal which does help small businesses. Recommend the app.

DaStellaGuy
Australia
Over 1 year using the app
April 18, 2023

The best review app out there, it does everything you need and then more... super easy to use and customer care is quick!! 5 Stars

Playpark Studio
Germany
Over 1 year using the app
December 13, 2022

I wanted to thank Rain for his help! Thank you, thank you, thank you!

DUNKICKZ
United States
Over 1 year using the app
March 26, 2022

I'm very happy I installed this, I was using another service but just wasn't getting reviews at all. I installed this and my buyers are leaving reviews with photos and videos. This one is well worth the cost. Highly recommended!

Angela J. Ford | Fantasy Author
United States
Over 1 year using the app