Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface, automation of customer reviews collection, and customizable widgets. Its photo reviews feature is particularly praised for boosting conversion rates. The app integrates well with Shopify and offers responsive customer support. Merchants also value the ability to edit customer recommendations, ensuring control over site content. The app is recognized for its affordability and positive impact on sales and customer trust, with customization options to match brand style.

March 7, 2021

I'll be honest, I haven't used any other app other than Loox. It converts well, but I haven't split tested it against any other apps. Been using it for 2-3 years with all sorts of different stores, And I know for a FACT that people read the reviews since my customers send me messages about how they've read the reviews and saw X Y and Z... which persuaded them to buy from us. The only thing I would add to Loox would be to decrease the price for review requests, as it is somewhat extortionate (though I understand why it would cost so much) when you get to 2000+ orders etc. That's all. My only single complaint after 2-3 years of use. But haha, it pays itself 20x+ over anyway, since social proof is very powerful. I guess it's just personal preference really. Looks good, converts well, what more do you want? Customer service? Idk, only used a few times and I can't even remember, they were probably amazing. The fact that you don't need to use the customer service is a testament to the quality of the app in and of itself. That's all I have to say folks. Enjoy the rest of your day :)

Love Imperfection
United Kingdom
About 1 year using the app
March 4, 2021

My reviews look great and the app is really easy to use! The developer was also really responsive when I needed help. Thanks!!

Bewilderness
United States
About 1 year using the app
April 15, 2021

Photo reviews are invaluable! One of the best decisions I have made from day 1. Will be a long time user.

PILLAR MOUNT
Canada
About 1 year using the app
December 7, 2022

I just installed it with hopes of increasing trust and value to customers. I don't have any reviews yet

Althena Fitness
United States
About 1 year using the app
Edited November 5, 2021

So far so good. I'm excited to see if this can deliver and get my reviews game sorted. The interface is neat, clean and easy to understand. Always a good start!

For U Wish
China
About 1 year using the app
September 15, 2020

great support, very reactive, high efficiency. my problem was solved very quick. thank you to the support team

BRUTE LE BISTRO 2.0
France
About 1 year using the app
July 8, 2022

喜欢这个定时催reveiw系统,太好了。而且可以自己选择展示方式,code support customer services they are so great!
非常智能好用!
good app worth buying!

novsights
United States
About 1 year using the app
July 28, 2019

Best review app on Shopify! It's definitely worth the 10 bucks a month. I've had months where it makes me $200+

ApeTape
Canada
About 1 year using the app
November 4, 2022

I am loving this app so far! Very easy to import reviews! Having good reviews on my storefront will be very helpful while launching my business.

Earth Love & Beauty
United States
About 1 year using the app
October 28, 2022

Instant social cred ftw! This app provides product review you add to your store, great to have when first attempting to establish product credibility.

Patient Goth
United States
About 1 year using the app