Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,472)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

September 16, 2019

Muito bom o aplicativo. extremamente funcional para a minha loja. Fora que me faz converter mais pedidos todos os dias.

Athuale
Brazil
20 days using the app
September 27, 2021

he usado la aplicación y en el primer mes me empezó a dar excelentes resultados con el tema de confianza, pero lo que mas me ha funcionado es el tema de los referidos!

www.reni.mx
Mexico
Almost 2 years using the app
Edited June 27, 2023

Was using the app and it worked perfectly and out of the sudden they disable access on their dashboard app if you don't upgrade the plan ???

next plan says and i quote "300 review requests included in base price + $28 per additional 300 emails" but there is no way to limit how much you want to spend so you could easily pay hundreds of dollars without control over it!

Disabling the messages to new customers if a certain volume of orders is reached, is understandable.

But closing access to the app due to a certain amount of orders ??????

As soon as next month when I get access to the app again I will delete it and transfer all my reviews to another app.

NEVER AGAIN LOOX !

Touche Sport | Argentina
Argentina
Almost 2 years using the app
Loox replied June 27, 2023

Hey,
Lilach from the Loox team here :)

Loox offers various plans to accommodate stores of all sizes and budgets.
From just stores starting out all the way to tens of thousands of orders a month.

Our Beginner plan ($9.99) is designed for stores that are starting their journey and is meant to help them grow their business.

We completely understand that costs are a big part of every merchant's decision about which apps to use.

We've built Loox to provide a great return on investment on all of our plans.

I've also personally reached out to you and am happy to continue the conversation with you privately.

April 1, 2021

Great app and great service! Definitely recommend for your store if you want an easy to use app! Thanks!

MoodCanvas
Netherlands
Almost 2 years using the app
January 8, 2023

very easy and nice looking, makes it easier for customers to see the product/result they can expect. Love the grid look

NO LIMIT
Netherlands
Almost 2 years using the app
February 19, 2021

I think everyone with an online store needs this app. it's perfect for collecting reviews. I have tried so many apps but I am satisfied with LOOX So far it has been excellent.

LUXE BY TAMARA
United Kingdom
Almost 2 years using the app
September 26, 2022

Excelente aplicación, rápida para editar y configurar. Fácil de subir imágenes, poner correos electrónicos,

Shopingt
Guatemala
Almost 2 years using the app
February 23, 2021

Super happy with Loox so far. Very pleased with the easy-to-adjust automations and the fact that it allows for "free sends" to seed a foundation of reviews from past customers. Excellent touch.

Jaspr
Canada
Almost 2 years using the app
September 15, 2019

I used this app to help me get reviews. I will get sales now, I think. It looks like it will work well.

Atom Oracle
United States
20 days using the app
July 31, 2021

Good app and Very helpfully ..............................................................................................................

Bioleven.com
Belgium
Almost 2 years using the app