Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

September 1, 2021

Amazing, amazing, amazing app, literally I've never used a better app in anything, well done to the creators and to everyone involved in making this app, excellent job! keep up the amazing work! love you haha <3

Dorsila
Saudi Arabia
11 months using the app
June 30, 2023

User Friendly experience. The widgets are easy to use and referral is also handy.We didn't have to spend extra time on it.

Gudroots
India
11 months using the app
Edited February 2, 2022

This has been the best app for our sales so far I could probably write 3 pages on why this works so well for us but I'll keep it short. The photo reviews are great social proof, our customers enjoy giving us feedback of their purchases AND with the discount codes they get, we are seeing a great increase in repeat customer purchases. We has a slight issue with grouping some of our products. I contacted customer support and they fixed it very quickly. Can't recommend this app enough.

Flight Crew Style
United States
11 months using the app
April 18, 2020

cool app

Thrare
United States
11 months using the app
Edited July 9, 2019

perfect tool. I love the usability and love the result. I use it for my webshop and now the sales goes much better.

Jacky's Joy
Netherlands
11 months using the app
July 5, 2022

First timer and so far so good, I'm a very happy customer. And I would love to recommend this product because it's very easy to use.

Clarisseforyou
United Kingdom
11 months using the app
March 27, 2023

Loox is a really good platform for website reviews

Aya from Loox's support team helped me through the process for importing reviews where I came across a few technical issues

Overall, a good experience with the support team

thank you

Cosmic Skxn
United Kingdom
11 months using the app
September 24, 2022

awesome great app i like on my store , have a n ice dev team and i like all of this app awesome awesome

improntami2323
Italy
11 months using the app
May 29, 2023

Laurence helped me fix my problems in shopify striaght away! Very impressed with the customer service

samanthapriceshop
Australia
11 months using the app
March 8, 2019

This app help me alot. It is very usefull for every shopify. it is a must have a shopify app.Love it

Honey Trader
United States
11 months using the app