Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

July 29, 2020

I am very happy with the app and the team. Well done fast and excellent support!!!!!!!!!!!!!!!!!!!!!!!!!

eGirl Kawaii
Russia
10 months using the app
January 21, 2017

Love it, Customers love it. Very simple to use.

Cheapundies
United States
10 months using the app
May 22, 2022

J'aime cette application et elle fonctionne parfaitement je la recommande a tous car très facile cille a utiliser

SEPHORA MADISON
United States
10 months using the app
Edited July 10, 2020

The Team is always quick to either fix or instruct me on how to make the changes myself. Easy and worth the money.

The Happy Jack Co
Australia
10 months using the app
Edited June 22, 2018

Welcome To Store Gear Phoenix - Perfect Gift For Anyone!

Petfamilystore
United States
10 months using the app
November 10, 2021

Really love the app. Product reviews from customers has improved our conversion and I would never go back to having a ecommerce site without them.

CIELO Crystals
Sweden
10 months using the app
Edited November 15, 2022

The support staff are very responsive whenever I have questions. David updated a feature for me, so it is now automated and I don't need to spend time ensuring the implementation.

Himelhoch's Department Store
United States
10 months using the app
May 18, 2021

I am using this app since months now and it is perfect.
I had an issue and the customer service replied in 5min and found the solution.

Paridot Paris
Spain
10 months using the app
October 14, 2023

Aun la estoy probando, me cuesta entenderla un poco porque no se ingles. Las instrucciones para usar la app podria venir cargada al español

Amara Moda
Chile
21 minutes using the app
Loox replied July 2, 2024

Hey,
Shany from the Loox team here :)

Thanks for your feedback.

I've reached out to you privately via email to provide you with further assistance, and I look forward to continuing the conversation there.

In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have, and we'll gladly advise.

June 22, 2019

I used this App to help me get some lovely reviews of the products I was selling on my drop shipping site! It really gave my site more substance.

OWLAH
Canada
10 months using the app