Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

Edited October 14, 2019

Amazing app! A lot of options for the comments if you are ready to do some work :)
You can manually import 500 reviews for each product if you investigate a little

Judi
Israel
8 months using the app
Edited March 1, 2021

I had this app with another store of mine and just love it!! The ease of setting up and the way my reviews display is perfect but I closed my store and needed to transfer my reviews to the new store and had a little trouble. All of my reviews didn’t transfer and to be honest I was okay with the 100+ that did. Support reached out to me and asked why I deleted app and I explained. The next think I know support contacted me saying they transferred all reviews over FOR ME That’s excellent customer service. Love this app and highly recommend

EJIJI Boutique
United States
8 months using the app
September 9, 2021

Such a great app! It made the process of getting reviews seamless and easy. The support team is great and very supportive. I'd love to see in the near future new integrations with other social media platforms.

Tapt By Hatch
Australia
8 months using the app
November 10, 2021

AAA+
Muy conforme con la app.. podria ser mas economica, pero la recomiendo definitivamente para cualquier pagina

MiluRugs
Chile
8 months using the app
January 29, 2020

great app, very helpful and dependable. i would suggest this app to anyone that wants to further their business

BurnWaist
United States
8 months using the app
August 12, 2022

App works beautifully with our site and Chester was super helpful in working through some specific questions.

Midnight Station Gallery
United States
8 months using the app
September 8, 2019

Wonderful! Yishai and the team have thought of everything! Worth every $$$$$$$$$$$$$$$$$$$$$$$$$$$$

Inglorious Men
Israel
8 months using the app
April 10, 2022

love this app.Highly recomended to everyone. Team support is amazing and quickly respond when I need help.

Jenari-promo
Canada
8 months using the app
Edited August 22, 2023

I've had an excellent experience using the Loox plugin. A special thank you to Rain M., who has been incredibly helpful throughout the process. Their assistance and support have been invaluable. I highly recommend this plugin not only for its functionality but also for its top-notch customer service.

CA Kemimoto
Hong Kong SAR
8 months using the app
March 23, 2022

We are receiving lots of reviews with Loox. We set it up for automatic requests and the customers respond easily!

Attar Bazaar
United States
8 months using the app