Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

Edited July 26, 2021

I love this app. Really adds value to your business. The support team is awesome too! :) Try it out and see for yourself.

Love Aloud
Canada
About 1 year using the app
June 5, 2020

very helpfull app with a lot of features the pricing is a little high but i think we cant find any other app like looks

Hannah Martin Maroc
United States
About 1 year using the app
August 12, 2022

Jodel was extremely helpful with helping me customize my Shopify Loox carousel. I really appreciate the timely and efficient customer service!

Lore Collective
United States
About 1 year using the app
September 26, 2018

Love the app. Already got some reviews. Like that, I can send review emails manually as well. Keep up the good work.

gaatshirts.com
Ireland
About 1 year using the app
March 24, 2023

good app but forces you to spend almost $100 per month on it. Totally stupid strategy. Im revoking access given to it.

HS Blades Enterprise
United States
About 1 year using the app
Loox replied March 24, 2023

Hey,
Tamarry from the Loox team here :)

I apologize for the confusion and I’m happy to help clear the air!

Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month.

Our Beginner plan is designed for stores who are starting their journey and help them grow their business.

We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans.

I’ve personally reached out to you and be happy to see how we can assist.

January 7, 2021

I am using this app to help me increase sales. The setup was super easy and I look forward to using Loox!

Lady Luxe Kreations
United States
About 1 year using the app
March 4, 2023

the best, im full of reviews now, my clients are happy and they have more trust to buy. Try it 14 days free and you wont regret

havanna.ro
Romania
About 1 year using the app
Edited December 28, 2022

I love loox reviews, There's so much you can do with them. The support is very good and they are always updating it to be better for the business and customer experience.

Shnugz
United Kingdom
About 1 year using the app
May 25, 2022

Still navigating the app - but so far it seems very user friendly. I hope to be able to generate a code to send to customers on social media to encourage reviews also

Bébé Batch
Australia
About 1 year using the app
Edited January 20, 2021

J'ai utilisé l'application pour transférer les reviews des clients sur mon site et j'ai trouvé cela vraiment super, j'ai apprécié travailler avec cet outils.

INEEDTHATHING
Canada
About 1 year using the app