Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

March 25, 2021

Really easy to use and intuitive perfect for new users like me, so far there is noting I could complaint about!

Relevant Momma
United States
7 months using the app
February 7, 2020

The support team are extremely helpful! They replied back to my email instantly and provided me with the step by step help i required. Thank you for a great service.

fitnessandbusinessmotivation
United Kingdom
7 months using the app
December 28, 2022

Muito bom, parabens, tem me ajudado muito com as avaliações dentro da minha loja, grando engajamento.

CabeMais.com
Brazil
7 months using the app
Edited June 24, 2020

A must have for your e-commerce store! I've got the Pro version. This allows automatic reminders to be sent to customers who still need to post a photo or review for a discount. Handy though, you don't have to make a flow with Klaviyo. I've been using it for a few days now and haven't found any negative points yet

Rasara.nl
Netherlands
7 months using the app
April 9, 2019

Loox is fantastic. If you have tried other reviews apps you'll see that they are all downgraded versions of this. This app is sooo powerful. I'm yet to see its effect on my conversions so I'm not saying its a magic bullet but it is easily the most competitive source of reviews on the market.

Outdoor Tech Shops
United States
7 months using the app
April 8, 2023

This app is trustworthy, and although it has a few flaws, it is overall good. Very good service, very timely communication, and very patient, thank you

Cetims
United States
7 months using the app
March 13, 2023

Love this App is is so easy to use and love seeing these customer reviews come in. Love how my customers can submit photos.

Rinascentia
Australia
7 months using the app
October 17, 2022

This app was reccomended to me by ecommerce university. Im gonna try it for the 14Day fee trail and see how I like it

BKZGOTITLLC
United States
7 months using the app
December 18, 2020

I use this app for my reviews, i was using the shopify one but this gets your customer engage. It gets them to feel more confident when purchasing from my new store.

Kyezir
United States
7 months using the app
November 25, 2022

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Carlo Deluxe
Germany
7 months using the app