Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

December 29, 2019

So far it's looking good. Loox is the one to get. Saw many reviews of different apps and this one looks the best in my opinion.

Recoverguns
Netherlands
7 months using the app
February 27, 2019

bom estou instalando hoje mas já vi pessoa com boas experiencia com o app, quero que tudo de certo comigo

RGDESPORTIVO
Brazil
7 months using the app
February 12, 2021

Loox is an app very efficient, simple to use, the customer service is good... I'm satisfied, what else?

EELLE'S
France
7 months using the app
May 17, 2022

Got immediate response, Jemuel solved that in speed of light. The problem wasn't very big, but for me it was impossible to solve :D I appreciate your help!

Rutuliukai
Lithuania
7 months using the app
May 19, 2022

Bem fácil de utilizar. Na Shopify está somente em inglês, mas mesmo assim deu para fazer a configuração.

WW2 Store Brasil
Brazil
7 months using the app
Edited April 4, 2019

I like the fact of being able to create csv files because the products that have sold it do not always have reviews elsewhere then it really helps to reassure the customer I like the fact that the application is fully in English but otherwise thank you

Silky Nails
France
7 months using the app
January 4, 2023

This is exactly what I was looking for! Great app and fantastic staff. I asked for support on how to display the star rating under each product on the collection page and received a response from Aya just after 39 seconds! Wow, very fast and professional :) Aya changed the liquid code in my shop and solved my problem in 5 minutes. Thank you so much :)

Munee Baby
Italy
7 months using the app
March 28, 2019

I used this app a little bit still trying to figure everything out. Looking forward to the add-ons that are available.

Canvas Art World
Canada
7 months using the app
July 13, 2018

Support team very reliable. Amazing app. What else ?

Oryanne
France
7 months using the app
July 4, 2021

Nice app. I really like it and it helps my business to generate more sales. I would definitely recommend it!

AnythingGoes Online Store
United States
7 months using the app