Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (21,464)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.
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Super support with Jodel, I recommend ! very fast and very efficient, he directly met my expectations
i used this app to add reviews to my website. I really like how I get legit reviews for my store from aliexpress real quick
Update: Thanks to Rain! Bad app&customer support. When using the custom question feature, you have to set options for customer to choose while I simply want to let my customers put in their own words. When you contact the support team, they keep saying thank you for your suggestion, and don't give a fuck to your request. Totally waste of time and money!! ///////Thanks for the prompt reply and solution from the team, the problem solved.
Hey,
Josh from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
Loox requires your customers to submit their feedback in their own words in order to successfully post a review. With that in mind, our Product team is always open to ideas and suggestions that merchant's such as yourself have to better improve our widgets.
In any case, our support team is available 24/7 and always happy to help with anything you need.
With that being said, I have reached out to you privately to see how we can continue to assist you.
Great app that collects valuable feedback and brings customers back. Would help if they added the possibility for customers to rate the shop (website) as well as the products.
Laurence was able to help me fix some of the formatting of the widget so quickly! Love that the customer service team is so responsive!
Muito bom! Tenho utilizado o Loox no meu cotidiano e tem me ajudado muito. As ferramentas são bem praticas!
A very interesting and intuitive review app. The app has various widgets to show the reviews in a elegant yet minimalistic way. The support team is very good and make sure the queries are resolved. Special mention to Rain M. from the support team. He has been patient and understanding about my queries and gave various solutions for it.
GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD
I love Loox because of its easy integration into my store and ease of use when pulling reviews. Thank you so much for your customer service!
It just simply WORKS! Awesome. Was looking for an app just like this. I dare to say that by far this is the best. Keep it up!