Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (22,028)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.
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Très bonne application, facile à utiliser. Il suffit de suivre les étapes et puis c'est parfait pour une boutique en ligne. Je recommande.
Die App ist genau das was es verspricht und es kann einfach nicht aus meiner App Liste fehlen. George V.
Love how easy it is to use and seamless. I have used Loox for several years and am a satisfied customer
Sehr starke App, ich werde in Zukunft erstmal nichts anderes verwenden! Ich bin auch davon überzeugt, dass es noch einige Zeit dauert bis eine andere App diese ersetzt.
i used this app to add reviews to my website. I really like how I get legit reviews for my store from aliexpress real quick
Update: Thanks to Rain! Bad app&customer support. When using the custom question feature, you have to set options for customer to choose while I simply want to let my customers put in their own words. When you contact the support team, they keep saying thank you for your suggestion, and don't give a fuck to your request. Totally waste of time and money!! ///////Thanks for the prompt reply and solution from the team, the problem solved.
Hey,
Josh from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
Loox requires your customers to submit their feedback in their own words in order to successfully post a review. With that in mind, our Product team is always open to ideas and suggestions that merchant's such as yourself have to better improve our widgets.
In any case, our support team is available 24/7 and always happy to help with anything you need.
With that being said, I have reached out to you privately to see how we can continue to assist you.
Great app that collects valuable feedback and brings customers back. Would help if they added the possibility for customers to rate the shop (website) as well as the products.
Laurence was able to help me fix some of the formatting of the widget so quickly! Love that the customer service team is so responsive!
Muito bom! Tenho utilizado o Loox no meu cotidiano e tem me ajudado muito. As ferramentas são bem praticas!
A very interesting and intuitive review app. The app has various widgets to show the reviews in a elegant yet minimalistic way. The support team is very good and make sure the queries are resolved. Special mention to Rain M. from the support team. He has been patient and understanding about my queries and gave various solutions for it.