Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,028)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

April 12, 2024

Easy-to-use app with a low-price point to gather and show reviews & Customer Generated Content, as well as incentivize customers to do them. Is it the best? I don't know, but it sure does a whole lot without asking for 300€ a month like most other review apps. If you're a small business, this is the review app for you.

Also works well with subscription products, unlike most review apps that we've tried.

When we have to contact customer support, it's usually fast and the problem is solved. Just now I had a small issue when trying to download a video that a customer made, and Aya sorted it out fast and even provided a Google drive link with the download.

Oh!My Snacks
Portugal
8 months using the app
October 22, 2024

good

Soothelis
South Africa
27 days using the app
June 19, 2024

Great customer service!! I love that the app gives people the option to leave pictures. Will continue using!

Fazit
United States
2 days using the app
September 23, 2024

Nice

Torchli
Netherlands
About 18 hours using the app
October 21, 2024

Muy buena!

Bertoldi
Argentina
4 months using the app
June 5, 2024

I would recommend due to the ease of setup. I have not yet had reviews so I do not know the outcome of product use.

Live Online Mall
United States
14 days using the app
June 30, 2024

These are thieves. they still deduct money from your bank account eventhough you are not using their product

TrendGlamBeautyProducts.com
Netherlands
About 1 month using the app
Loox replied July 2, 2024

Hey,
Rotem from the Loox team here.

Sometimes, app charges are automatically triggered before an app is uninstalled. While Shopify stops all future charges for the app, it will not stop any pending charges that have already been created.

I’ve reached out to you privately through our support email to refund you for this charge :)

Edited August 28, 2024

good

vistavibe
Israel
19 days using the app
June 11, 2024

This is a great platform for showing off reviews of my online store to people who are skeptical about shopping on my online stores.

Zivvin
United States
5 months using the app
September 3, 2024

Top app

EcöTrënt
South Africa
2 months using the app