Loox ‑ Visual Product Reviews
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (7,385)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective photo reviews and customizable displays like pop-ups and carousels. It features a user-friendly interface, automated review request processes, and seamless integration that doesn’t slow down websites. The customer support team is praised for being responsive and helpful, making this app a valuable tool for e-commerce platforms.
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seems fine, the only thing on my wish list is - I wish when viewing a review there was a way to clink on a link that would connect directly to the order that lead to the review. As it is one must scoop up the email and do a copy and paste style search. Other than that it works fine
Hey, thanks so much for your feedback.
User experience is extremely important to us, so I’ve reached out to you via email to hear more. Please feel free to reply whenever it’s convenient- we look forward to hearing your thoughts on this!
Best,
Arielle from the Loox team :)
Très joli rendu mais c'est vraiment dommage qu'il ne puisse y avoir qu'une seule photo. Il en faudrait au moins 2 pour pouvoir comparer avant /après. Vite à améliorer !
great thankyou
loox u seviyorum lakin bu ödeme planı çok pahalı silmek istemiyorum. bana uygun bir ödeme planı oluşturur musunuz genç bir kadın girişimciyim.
Good customer support. App is solid and helps increase conversions on your store. Thanks.
The app works well and the customer service is very good. I had an issue after changing themes but the rep was very helpful.
The app does get photo reviews for our site but its supposed to also get video reviews but we have never been able to get a single one.
Does the job. Easy to navigate and has increased our review rate.
So far I give it a 4 only do to the initial response time from customer service. I requested assistance and got a response right away, but my case was escalated and I didn’t hear back for days. I needed to make a decision and move forward. However, once I was out into contact with Sara F. And Rotem, they were very helpful and timely in their responses. 5 stars for the reviews already coming in and their assistance, but I do think there is room for improvements based on ability to customize without having to go through support. - so that is why 4 stars.
Easy to use. Love it. The ability to allow us to display what type of review is magical. Thanks Team Loox.