Loox ‑ Product Reviews App , 18,563 reviews

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
    17K
  • 5% of ratings are 4 stars
    957
  • 1% of ratings are 3 stars
    139
  • 0% of ratings are 2 stars
    58
  • 1% of ratings are 1 stars
    219
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and range of features including automated customer review collection and customizable widgets. It's praised for its seamless Shopify integration, exceptional customer support, and valuable analytics. The app allows for photo and video reviews, providing powerful social proof and boosting sales and conversion rates. It's also known for its fast performance and giving merchants control over their site's content.

February 21, 2024

thank you for making the experience easy to use

Tongu3
United Kingdom
About 1 month using the app
May 2, 2024

Chester's support has been great so far!

puppupgo
United States
20 days using the app
February 5, 2024

i love loox but monthly fee 10 dollars too much please 5 dollars best

SFH Store
United States
About 1 month using the app
January 12, 2024

Its a great app. Can be expensive if you have to do forex conversions to local currencies :)

Tayla Jean Play Mats
South Africa
Over 1 year using the app
Edited March 29, 2024

NICE. I love the review

Fidel Frenzy
United States
21 days using the app
Edited February 20, 2024

Molto utile

Bio Helix Tuscia
Italy
About 2 years using the app
December 17, 2023

Works exactly like it says it will! Would recommend for fast growing stores. Simple enough to setup and has enough customisation features. Two areas of improvements

1. No way to easily request reviews over Whatsapp
2. Lot of fraudelent cases slip through in the referral system where customers game it by giving the referral link to themselves

Oppastore
United States
About 1 month using the app
Loox replied December 18, 2023

Hey,
Tamarry from the Loox team here :)

We really appreciate your feedback!

We’re always looking for ways to improve, and we prioritize much of our development plans based on customer feedback.

In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have and we'll gladly advise :)

February 20, 2024

very useful and easy to use

Nova Center
United Kingdom
About 2 months using the app
January 26, 2024

So far so good. On day two with the app and only took an hour to import reviews, and now time to play with the fun stuff. We are small and I don't quite understand the additional costs after the monthly costs.

DOOR-PARTS
United States
About 20 hours using the app
April 2, 2024

great app very helpful.

Foxyy Homes
United Kingdom
21 days using the app
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