Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and range of features including automated customer review collection and customizable widgets. It's praised for its seamless Shopify integration, exceptional customer support, and valuable analytics. The app allows for photo and video reviews, providing powerful social proof and boosting sales and conversion rates. It's also known for its fast performance and giving merchants control over their site's content.

March 10, 2024

Good app and very responsive support. Appreciate the help from Chester who was quick to resolve the issue I was facing when using the app. I recommend the app.

Bitcoin Gear
Belgium
Over 3 years using the app
March 19, 2024

very happy with the app, has many features, Liz is a star help me with the integration and custom requests. highly recommended

TechTic
South Africa
About 1 year using the app
April 1, 2024

It's said that any polished enough tech is indistinguishable from magic. Well, this app is so well thought out and has so many incredibly good and surprisingly effective things going on completely "hands-off" that there's no other qualifying word I can think to attach to it.
Don't make my mistake and do take customer reviews seriously. Metrics don't lie, and it's been a night and day difference. My biggest regret is not adding reviews from the beginning but on the bright side, I'm pretty sure I couldn't have gotten something as good as this app back then.

Welding World, Inc.
United States
28 days using the app
May 5, 2024

Thanks to Loox, collecting and displaying customer reviews on our Shopify store has never been easier, leading to increased trust and sales

Dream Home Decor
Canada
8 months using the app
May 1, 2024

Amazing Support, wonderful Features. Jodel was perfect and assisted me so quickly. 4 years of using the APP and I couldn't be happier.

OunizZ
Canada
Over 3 years using the app
March 29, 2024

Does the job. Pretty easy to install ourselves without developer. Can easily mak adjustments to it. Rssponsive customer service.

DezLin
United States
About 1 year using the app
March 16, 2024

Chester helped me out getting my Trust Badge above my product title. Not only did he reach out very fast (on a saturday) after I asked my question. But he also took the initiative to ask for clarity before implementing the software solution. A professional for sure. Thank you very much Chester! Hope to work with you again.

cocoonii
Netherlands
3 months using the app
March 20, 2024

I haven't been here long enough to say but so far so good. In the first 10 minutes, I got 20 reviews on my product so that is one more thing checked off the list thanks to Loox.

Aodh Merchant
Canada
About 1 month using the app
March 6, 2024

Loox is a game-changer for anyone looking to boost their online store with customer reviews. What really stands out is the incredible support team, especially TAL and TAMARRY. When some widgets weren't working on my site, they stepped in swiftly, fixing issues without the need for an external developer. Their expertise saved time and hassle, making changes that perfectly suited my needs.

A huge thank you to Loox for not just a fantastic product, but also for the peace of mind that comes with knowing such a supportive team is there to help. This app is a must-have for any e-commerce business looking to grow. Cheers to Loox and the continued success of your app and business!

Tasha Apparel Wholesale
United States
2 months using the app
March 8, 2024

Always great to see some social approval feedback from your customers

Circuits Rush
Canada
Over 2 years using the app