Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, affordability, and range of features including automated customer review collection and customizable widgets. It's praised for its seamless Shopify integration, exceptional customer support, and valuable analytics. The app allows for photo and video reviews, providing powerful social proof and boosting sales and conversion rates. It's also known for its fast performance and giving merchants control over their site's content.

May 16, 2021

I used the app to help me send review emails to customers. It automatically sends email reviews to the store hustle free! I will I could share the reviews directly to Instagram page!

Lenofit
Australia
About 1 year using the app
Edited November 28, 2019

Loox has still a high price juste to put some photos on your shopify account but still is doing the work so...

Vave Sound
France
18 days using the app
May 31, 2021

cool..................................................................................................

Allspport
France
18 days using the app
September 21, 2020

Maybe it's a bit pricy but overall a very good app. Really liked the CSV file upload functionality.

Indiguè
Lithuania
18 days using the app
January 6, 2022

Used this app for product review for customers to provide ratings. Don't like when your survey comes with the reviewswe get.

Skrambl
Philippines
Over 1 year using the app
November 24, 2021

I have been using this app in my store. It has a lot of interesting features that I liked, i can set customers star rating that can be allowed into the store, I can hide, approve, and reject reviews. it gives the opportunity to schedule review request a number of days of your choice after purchase, fulfillment, or delivery. This number of days settings is general to all the customers. However I will like the app to give the user the opportunity to use different number of days (after purchase, fulfillment, or delivery) for each customers when setting the date for request of review. For example as a dropshipper, if my supplier (Mr A) process and ship orders faster than another supplier (Mr B), then I will like to set the review request for customers that purchase Mr A's product much easier than customers that purchase Mr B's product. Also, I will like more options for the display of the reviewers name in the store, I will like to have this option for example for a customer called Jean Pollock to display as J******P instead of displaying as J.P. or with the full name. Also, I will like to import more than one photo review from one customer from AliExpress. I notice I can only import one photo even if that customer uploaded a few reviewed photo.

Kade Empire Store
Canada
Over 1 year using the app
January 10, 2021

So much better than Stamped. The Loox app is seamless, intuitive, fun, on and on. Rookie Atlanta is a customer for life!

Rookie
United States
Over 1 year using the app
November 19, 2022

Great customer service, Channelle helped me solve my technical problem with reviews, very quickly, super happy,

Mimi et Cami
Canada
Over 1 year using the app
October 24, 2020

very niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

The Minimal Lamp
Germany
Over 1 year using the app
September 21, 2019

Excelente, fácil configuração e permite uma conversão muito maior. Ainda estou testando, mas até o momento se mostrou excelente.

Fergati Store
Brazil
18 days using the app