Loox Product Reviews & Photos

Turn customer love into sales with Reviews, Referrals & Upsell

Shopify app insights
  • Popular with businesses in the United States

From $9.99/month. 14-day free trial. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Up-to-date tech: works with the latest themes

Key values section

Collect Photo & Video Reviews

Send automatic review request emails, ask customers for reviews with delivery-based timing, and offer discounts for adding a photo or video

Beautiful looking widgets

Enjoy a first-class user interface, and choose from attractive customer review widgets - Grid, List, Carousel, Popup, Sidebar and cart page!

More traffic, referrals, sales

Share Loox reviews on social; SEO; Google Shopping; Facebook Pixel; Offer referral discounts to boost word-of-mouth. Post-purchase upsells

App details

Loox Product Reviews & Photos

Loox Product Reviews & Photos

6 reasons merchants choose Loox

Read why Shopify & Shopify Plus merchants use Loox to build trust on auto pilot, encourage referrals, increase customer retention and boost sales.

1. Collect more reviews, photos and videos

Loox gathers authentic product reviews by using smart and customizable review request emails.

  • Schedule by delivery time or order status
  • Offer a discount for photo / video reviews
  • Send review request reminders
  • Photo / Video reminders for text reviews
  • Send review requests up to 3 months back upon install

2. Beautiful displays that make YOUR brand shine

The Loox Shopify reviews app offers eye-catching widgets for showcasing your happy customer content

  • Galleries in list/grid layouts, product review carousels, review pop ups, and a reviews sidebar
  • Customizable to match your brand and build trust
  • Looks great on any theme, mobile-friendly & fully responsive

3. High ROI: Loox is a revenue generator

Incentivized photo & video reviews, referrals, and post-purchase upsell

  • Next-purchase discounts for photo and video reviews
  • Post-purchase and on-site referrals
  • One- and Two-sided referral incentives (Give 10%, Get $5)
  • NEW! Create post-purchase upsell offers with photo reviews

4. Easy setup and 24/7 support

  • Intuitive app interface and help center
  • World-class support available 24/7
  • No technical knowledge needed

5. Loox reviews don't slow down your website

  • A CDN (content delivery network) serves optimized scripts and photos in milliseconds
  • Only starts loading after the page is fully loaded

6. Recognized as a best-in-class technology solution

  • Official Shopify Plus Technology Partner
  • Official Google Reviews Partner

Additional Features

  • Available in English, French (Avis) & 17 other languages
  • Import reviews from any source. 1-Click AliExpress reviews importer. Built in import tools for any other review app
  • Customization & branding - Define email timing, review form questions, widget colors, looks, logo, font, size & position
  • Moderation - You decide which product reviews get published
  • Reply to reviews - Add a public response to published customer reviews
  • SEO - Display product reviews & ratings on search results with Rich Snippets
  • Create look-alike audiences based on your happy customers
  • Grouping - Automatically share reviews between similar or identical products
  • Happy Customers page - Show off all your product reviews in one place
  • GDPR, CCPA & EU Omnibus Compliant

Loox - Social Proof that Looks Great

Loox is a fully-featured product reviews & referrals app that enables brands of all sizes to automatically collect customer reviews, photos & videos and beautifully display happy customer content and social proof

Loox is a partner friendly review app

Launch date

Fits seamlessly into

  • Shopify Flow
  • Checkout

Integrates with

  • Klaviyo
  • Google Shopping
  • Omnisend
  • Loyalty Apps
  • Facebook Pixel
  • DSers
Loox Product Reviews & Photos

Loox Product Reviews & Photos

6 reasons merchants choose Loox

Read why Shopify & Shopify Plus merchants use Loox to build trust on auto pilot, encourage referrals, increase customer retention and boost sales.

1. Collect more reviews, photos and videos

Loox gathers authentic product reviews by using smart and customizable review request emails.

  • Schedule by delivery time or order status
  • Offer a discount for photo / video reviews
  • Send review request reminders
  • Photo / Video reminders for text reviews
  • Send review requests up to 3 months back upon install

2. Beautiful displays that make YOUR brand shine

The Loox Shopify reviews app offers eye-catching widgets for showcasing your happy customer content

  • Galleries in list/grid layouts, product review carousels, review pop ups, and a reviews sidebar
  • Customizable to match your brand and build trust
  • Looks great on any theme, mobile-friendly & fully responsive

3. High ROI: Loox is a revenue generator

Incentivized photo & video reviews, referrals, and post-purchase upsell

  • Next-purchase discounts for photo and video reviews
  • Post-purchase and on-site referrals
  • One- and Two-sided referral incentives (Give 10%, Get $5)
  • NEW! Create post-purchase upsell offers with photo reviews

4. Easy setup and 24/7 support

  • Intuitive app interface and help center
  • World-class support available 24/7
  • No technical knowledge needed

5. Loox reviews don't slow down your website

  • A CDN (content delivery network) serves optimized scripts and photos in milliseconds
  • Only starts loading after the page is fully loaded

6. Recognized as a best-in-class technology solution

  • Official Shopify Plus Technology Partner
  • Official Google Reviews Partner

Additional Features

  • Available in English, French (Avis) & 17 other languages
  • Import reviews from any source. 1-Click AliExpress reviews importer. Built in import tools for any other review app
  • Customization & branding - Define email timing, review form questions, widget colors, looks, logo, font, size & position
  • Moderation - You decide which product reviews get published
  • Reply to reviews - Add a public response to published customer reviews
  • SEO - Display product reviews & ratings on search results with Rich Snippets
  • Create look-alike audiences based on your happy customers
  • Grouping - Automatically share reviews between similar or identical products
  • Happy Customers page - Show off all your product reviews in one place
  • GDPR, CCPA & EU Omnibus Compliant

Loox - Social Proof that Looks Great

Loox is a fully-featured product reviews & referrals app that enables brands of all sizes to automatically collect customer reviews, photos & videos and beautifully display happy customer content and social proof

Loox is a partner friendly review app

Launch date

Fits seamlessly into

  • Shopify Flow
  • Checkout

Integrates with

  • Klaviyo
  • Google Shopping
  • Omnisend
  • Loyalty Apps
  • Facebook Pixel
  • DSers

Pricing 14-day free trial

See all pricing options

Beginner

$9.99/month

+$5 for Loox Referrals (Optional)

  • 100 monthly review request emails
  • Offer discounts for photo reviews
  • Reviews, Ratings & Popup widgets
  • Post-purchase upsells
  • Up to 500 orders

Growth

$34.99/month

300 review requests included in base price + $35 per additional 300 emails. +$5 for Loox Referrals (Optional)

  • 300-6000 monthly review request emails
  • All Beginner features
  • All widgets
  • All integrations
  • Full customization
  • Video reviews
  • Google Shopping

Unlimited

$299.99/month

  • Unlimited monthly review request emails
  • Unlimited Referrals
  • All Growth features
  • Klaviyo Email/SMS review requests
  • Customer Success Manager

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Samapura Europe

    Location Germany

    I really love LOOX.
    They give more advanced options compared to similar review apps.
    Especially to display all reviews from all products on every single product page.

  • Home Bars and More

    Location United States

    This seems really difficult to build a decent looking review request email. We put in our logo and its gigantic and it can only go one place.

    Developer reply
    September 29, 2022

    Hey,

    Dor from the Loox team here :)

    I'm sorry to hear that your experience with Loox was not as you expected.

    Please note that Loox will use the original image size of whatever image URL you decide to use for your email's logo.

    You can resize the image you wish to use and use the new URL instead.

    I have contacted you privately in order to go over this in further detail. Could you please check your inbox so we can continue assisting you with this?

  • QINVI

    Location United States

    The reviews widget was showing up in some places I didn't want it to, so I asked for some assistance and gave access to Jodel from the Customer Support Team Lead, and she fixed it in a matter of minutes. Really great customer service!!

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