SC Loyalty Rewards

SC Loyalty Rewards

Reviews (176)

Overall rating
4.3
Counts per rating level
  • 69% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention through its customizable loyalty points and referral programs. It integrates seamlessly with Shopify, allowing for easy migration of existing loyalty systems. The support team is noted for their quick and effective assistance, enhancing the app's functionality and user experience. Merchants report increased sales and customer loyalty due to its robust rewards system.

September 30, 2016

Great concept and it is mostly functional, but it's buggy and uses a lot of awkward hacks to show/hide/transform page contents and adds a strange custom checkout flow for reward redemptions. Some of the templates are actually loaded over AJAX and are therefore uneditable without CSS overrides and such. But since changes made via the app's CSS customization option only apply on some pages, you'll ...

Sust8
United States
26 days using the app
July 3, 2020

I used this app, very hard to use, I I don't know how to use it, and the help center is not matched with shopify, it is complexity and outdated

beaufox hair
China
17 days using the app
March 20, 2017

With all Bold Apps you must really look close at possible issues. Bugs hurt your site and customer experience. You MUST get ALL code removed. They tell you you can just uninstall but issues remain. We have asked twice to have all liquid code removed and both times they said they did. In changing themes wholesale default pricing now shows up. It is crazy. Before registration button was gone with ...

Idea Chic
United States
14 days using the app
September 19, 2017

When customers see they can earn loyalty points, and use them for discounts, or even free products, it creates a very positive environment for our customers.The positive environment is important, not just for those on the store site, but for word-of-mouth advertising too.

We also find that by following up with an email on shoppers with abandoned carts, and pointing out how our loyalty points can ...

Familiar Territory Store
United States
About 15 hours using the app
November 28, 2018

This app is awful it was bad enough it confused my customers but the worst part was it cost me over 1500 in sale because the rewards point button covered the checkout button on my website so customer we unable to check out and abandoned their carts. Take Caution before installing this app!

Ganache Parfums
United States
9 days using the app
December 28, 2017

The installation instructions needs to point out that this app is not compatible with Shopify's phone number only accounts. I realize this is a new development but I was all the way through installation before I realized I could not use the application. I chatted with a support representative that said there was no plan to add this functionality to Bold Loyalty Points. That's too bad. I'm hoping ...

Essence Vapehouse
Canada
6 days using the app
April 20, 2017

Enough with the nice presentation telling us things work out of the box and you can do it yourself

Apparently Bold is so busy trying to manually install the application on customers sites that they are at least 3 days behind
Just imagine what will happen when you upgrade a theme

Honesty is all we need on the App store

Gracehats
United States
3 days using the app
April 11, 2017

Bottom Line. BOLD Apps has one of the WORST customer service I have ever seen. I have reported them to their Shopify Account Manager and I truly hope that Shopify forces them to up their game. If I install a trial I should be able to get tech support immediately. Not send a dozen emails that go unanswered and then have to wait a minimum of 48 hours to schedule a call with someone (which is only a ...

Vapequeen
Canada
3 days using the app
Edited April 24, 2016

Great app!

But there are some missing features, but I believe it will be sorted...

*37 seconds wait time to load...

Azfitnessequipment
United Kingdom
1 day using the app
May 7, 2020

Bold Support is the best. Thanks for being quick, responsive and thorough, Carter, Grant, MC. We're looking forward to growing with Loyalty Points.

fullyloadeddevstore
United States
About 1 hour using the app