SC Loyalty Rewards

SC Loyalty Rewards

Reviews (174)

Overall rating
4.4
Counts per rating level
  • 70% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention through its customizable loyalty points and referral programs. It integrates seamlessly with Shopify, allowing for easy migration of existing loyalty systems. The support team is noted for their quick and effective assistance, enhancing the app's functionality and user experience. Merchants report increased sales and customer loyalty due to its robust rewards system.

July 3, 2016

Breezes over the fact that their app bypasses SHIPPING AND TAXES. Their workaround is to devalue your reward program points to make up for it. They act like it's no big deal when it is a huge defect. The minimal documentation mentions 6 months ago that it is in the works, but it still isn't available. In fact, bold can't even provide an estimate on when this will be available. They won't even guess. Just another app from Bold that bypasses how things are supposed to work and causes more issues than it fixes.

Rogue Hydro Llc
United States
6 months using the app
November 26, 2016

Hasn't really created a "customer" base for us enough for people to come back and use the point.

Gear N Bits
United States
8 months using the app
January 14, 2018

We use over half of all BOLD apps for our store and this app has allowed us to exceed our competitor loyalty programs. We are able to offer a loyalty program similar to that of Shoppers Optimum Points where we can offer 2X points days, bonus points and other options which have really helped us increase sales!

The only reason we give this 4 stars is due to the lack of Shopify POS integration at the moment. We were told they are working on it to be launched in the near future so we look forward to that day.

Pet Cuisine Accessories
Canada
4 months using the app
May 20, 2016

Great customer service and product.

Gamesconnection
United Kingdom
9 days using the app
October 4, 2017

VERY GOOD APP
I have it for only 2 days and the visual result is very interesting.
for customer service, very good too. it is fast, friendly and efficient.
if you are not a programmer, they do remote installation.
thank you very much

Fashion Highwave
France
8 days using the app
October 17, 2018

Setup couldn't have been easier. I had a few questions about the functionality of the starter plan, and it does even more than I thought it would. I started a chat message, and Tony jumped on right away. He was able to answer all of my questions and coordinate a specialist to help look into the details. Within just a couple of minutes, I found a new way to reward my customers. Can't wait to launch, and I can't thank Tony enough!

b health
United States
7 days using the app
April 10, 2016

Great support from MC. Nice apps

Bedazzlebeauty2u
Malaysia
3 months using the app
May 3, 2020

It seems that currencies other than dollars (euro, yen, etc) cannot be set.
If possible, please let me know.

Vi-meal
India
4 months using the app
December 11, 2017

Good but missing:

A) customizeable rewards that swell offers. (i.e reward for 5 purchases)

B) Missing reward for instagram follow (both swell + Smile.io have it)

Succuterra
Canada
2 months using the app
Edited October 19, 2018

So updated review. Wow got a super helpful phone call to get this set up. Now as i'm in the UK that was cool. I will play with this over the weekend to see how it performs. Thank you guys for your help. Update !!!!! You would have to be a complete moron to use this. It will charge you for customers that are 3 years old that you cant remove from shopify. The preview widget will not load half the time on the theme you have selected. For the last 3 days the widget has been disappearing from my store in all browsers and mobile. This had great potential but all in all it is full of bugs and i'm not wasting anymore of my time with it.

Diva's Closet
United Kingdom
2 months using the app