Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its customizable loyalty programs, which integrate seamlessly with Shopify and Klaviyo. They appreciate the ability to create a personalized Rewards landing page, trigger emails, and enhance customer engagement. The app is praised for boosting repeat purchases, customer lifetime value, and revenue. Its onboarding process is smooth, with a supportive team, and its customer service is highly responsive. Merchants find the reporting and analytics tools helpful for tracking program success. The app's ease of redeeming rewards, handling of international rewards programs, and currency conversion are also appreciated. The integration with Klaviyo and the ability to reward customers without always giving out monetary discounts are seen as significant advantages.

Edited December 1, 2020

We tried the app but it did not work for us. Support is great- Always available. FYI- emails cannot come from your server and the back end - needed a lot of code work - to make it pretty you need a developer.

Buddha Pants®
United States
5 months using the app
February 5, 2020

Very expensive. They lock you into a year contract and it's not better than any other loyalty app. The integrations are basic and the support is even worse.

Not a terrible app, just not worth the price at all.

Grace Eleyae
United States
6 months using the app
LoyaltyLion replied February 10, 2020

Hi Grace Eleyae,

Thank you for your review, I am sorry to hear about the trouble you are having. One of our Customer Success team members has reached out to resolve this issue.

Kind regards,

Caitlin

January 28, 2021

WOW! I interviewed a few different Loyalty platforms before selecting Loyalty Lion and I AM SO HAPPY THAT I SELECTED THEM! Not only was the initial sales person informative, but the on-boarding was AMAZING! Sophie was incredible. We went through the entire program in under 45 minutes and I was ready to go! The interface is simple, yet you can make it as advanced as you want with all of their integrations they allow. We LOVE this program, it integrates will into the shopify platform! THANK YOU!

Great Lakes Kids Apparel LLC
United States
8 days using the app
LoyaltyLion replied February 18, 2021

Thank you for taking the time to leave us a review 💜 We are delighted to hear how positive your experience getting started with us has been and will be sure to pass on your lovely comments to Sophie and our sales team!

September 21, 2016

So far so good, I would prefer the option to have i not in a modal popup which is why it's only 4 stars, otherwise it's perfect.

Fruity Cloud
United States
5 months using the app
July 2, 2017

J'attends le résultat de 3 a 5 jours. Néanmoins c'est cool.

Yayiboyan
Côte d’Ivoire
8 days using the app
June 3, 2018

easy set up - we'll see, i'll update in a couple of weeks

Semipolished
United States
8 months using the app
March 21, 2017

Excellente application, Facilement personnalisable! Bravo

Pictom Senc
Canada
8 days using the app
Edited September 12, 2019

It is our first time trying this app. It was very easy to use and appears very user friendly. So far so good. You can't go wrong and the enhancements idea is great so that you only pay for what you need. I am positive this loyalty program will make our customers happy.

IGS
Canada
8 days using the app
July 12, 2016

so easy to install and the must for any ecomerce.
If you want a chance as a start up you have to give rewards and referral.
Rewards will get you loyalty from your customers and referrals.
Thanks for this so accessible interface.
With Shopify, everything is made easy!

Briobebe
United States
8 days using the app
July 31, 2016

Great app, great support.
Have everything that i was looking for in my store www.hullatech.com
Thank you

Hullatech
United Kingdom
8 days using the app