LoyaltyLion Rewards & Referral

Very easy to install/use. The walk-through is flawless! I believe LoyaltyLion is going to boost my sales significantly! Who doesn't love to earn points?

Update: I have heard some great feedback from my customers. They really like that I can offer this to them. Thank you LL :)

So far so good. The customer service was great and we managed to set up our own bespoke loyalty program. Once it has been integrated and in use for a few weeks I will update this review.

LoyaltyLion is a first class operation and offers amazing customer support! Tiger Underwear wanted to go beyond the standard LoyaltyLion footer and add some customization in the header as well that required some HTML knowledge. We felt it was important for our customers to "Log In" and I wanted the loyalty points to be in RED so the top header would be more noticeable. Well Kerri was more than willing to help us achieve the look until we were completely satisfied. Every question or concern we had was answered the same day. Personally, I love this app and our customers have responded positively to it. LoyaltyLion gets an A+ in every measure possible!

Very good app and the customer support is always very helpful !

Increible app. Very Useful. FREE PLAN very attractive...nothing bad to say...jus THANKS. I will tell about my experience in a little time!!

Loyalty Lion is very easy to use, you can have a loyalty program up and running in a matter of minutes. It has all the basics you may expect a loyalty program to have and automatic emails. You can also grant/remove points manually to micro-manage your most loyal customers. The only complaint I may have is that the customization options are best at the most premium paid levels. Also if you have a multi-language website you need to pay for multiple instances of the app, so for French-Canadian websites, the subscription cost is twice as much.

I wanted to love this app but it didn’t work well for us in the long run. We used it for one year. What I loved about it was the customer engagement and buy-in. Customers LOVED getting points for purchases. What I didn't love was partially a limitation of Shopify -- you may only use one discount per cart -- and that meant our customers couldn't combine discounts. Apparently that's not a problem if you're on a Shopify PLUS plan, which we are not. I have seen great strides made during the last year improving the app and making it easier to use and faster to use. If we were a larger company I think we'd be lifelong users of this app.

We just added this program to our account and are excited to see the benefits.
It was simple to understand and install. So far we recommend this Loyalty program.

We recently updated our site so our Loyalty page stopped working. I went back and forth multiple times with a rep with no resolution. I reached out again and Sathiya was able to solve my problem in one simple email!

I would give Sathiya 5 stars! My frustration from going back and forth with little to no help beforehand determined my rating of 4 stars overall.

We still use the basic service. This app leaves alot to be desired though, even paying for all the features.