Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and easy to manage, especially for international rewards programs. They value its customizable options, seamless integration with major e-commerce platforms, and responsive customer service. The app's analytics, reporting, and referral program are also appreciated. Merchants report increased customer engagement and repeat purchases. However, some mention a need for more features and difficulties with the cancellation policy, but note that the team addresses issues promptly.

September 29, 2020

J'ai utilisé cette application pour augmenté ma notoriété et fidélisé mes nouveaux clients, je trouve cette application géniale.

Jake Harry - prêt à porter - collection - mode - tendance
France
12 days using the app
LoyaltyLion replied October 27, 2020

We are so happy to hear you are enjoying our platform! 💫

April 26, 2016

This app helps you to also see which customers plan on shopping at your store often. Love it

A1 Couture
United States
5 months using the app
December 14, 2017

I was a former user of the BEANS loyalty program which gave out thousands of bonus points without permission to my customers. This caused a lot of time, effort and energy to be expended in our organization that will never be recouped or accounted for. That left a VERY BAD taste in my mouth and was the end of BEANS for us. I switched us to Loyalty Lion and so far have had no issues. Today I was even given a bonus gift by Lottie (great cs by the way) adding some free enhancements to my plan. I greatly appreciate that assistance, as the enhancements are EXPENSIVE (which is why only 4 stars-very overpriced).

Petshow
United States
3 months using the app
November 17, 2016

Best app we've purchases yet! Our customers love it and it's SO user friendly. Amazing customer service too! They're always there to help & check in often, as well.

Eastcoast Lifestyle
Canada
2 months using the app
August 27, 2017

I think this is by far the best app....but what I don't like is that you have to add on pretty much everything! I would like to at least see some basic stuff included in the free version other than just creating an account & spending $. But again this is still the best app for this so I can't complain too much. It would just cost a fortune to have various features which for a new store such as mine, I just can't do right now.

Vivid Deals
United States
About 2 months using the app
January 16, 2015

So far we're really liking this app! It has been a huge positive for our long time customers. I gave it 4 stars for the fact that I wish there were more features such as: Rewards for product reviews and Rewards for social media likes/follows. All in all, I gave it 4 stars and this will be a staple in our ecommerce business model for years to come.

Vital 4U®
United States
About 2 months using the app
June 25, 2016

So far this i s refreshingly simple and useful.

Basically The Deal
United States
About 1 month using the app
September 3, 2017

The LoyaltyLion is very wasy to use.

30 Years Playing And Still Going On
Finland
15 days using the app
May 2, 2016

Very simple to install and generate codes. I loved it..so far

Allmydibs
India
16 days using the app
Edited January 23, 2017

great app if you have the money

Natural Escapes Body
United States
10 days using the app