Lucky Orange Heatmaps & Replay , 1,145 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its insightful customer behavior analysis, particularly its heatmap and real-time session replay features. Additional features like live chat, surveys, and announcements are also available. The customer service is often praised for its responsiveness and expertise. However, some merchants noted issues with bot views inflating recording sessions and considered the pricing high, especially for small businesses or those with high page views.
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This is a Great app...The chat function increased my sales right from the start.
Very good app works well and good support, helped out with any queries and responded quickly to any issues we raised.
Thank you so much for this five-star star review! We strive to provide customers with a great product and great support. Being able to use Lucky Orange insights into visitor behavior is invaluable to improving your website. We’re happy to be part of your journey and wish you continued success. Happy tracking!
Cheers - Justin from Lucky Orange
I wanted to know how customers were using our website and why our visitors were high but our conversion rate was low. Lucky Orange has a really cool feature where you can watch a screen recording of how customers are interacting with your website. It has been so helpful when trying to determine what we need to do to increase our conversions!
Thank you for the five-star review! Using sessions to understand visitor behavior on your site is a great way to discover what to fix to increase your conversion rate. Please don't hesitate to reach out if there's anything we can help you with!
Cheers - Bradley from Lucky Orange
this is the best app best app in shopify app. This helps us to read the customers mind by seeing there recordings
Brilliant gives me so many insights to what my visitors do. Thanks, guys.
i use this apps. its really helpful. i found lot of salutations with this apps. thanks a lot to lucky orange team.
Thank you so much for your five-star review! We’re glad that you’ve been able to get so much from Lucky Orange. Understanding visitor behavior to help you make improvements on your store is invaluable. Let me know if there’s anything else I can help you with, and happy tracking!
Cheers - Justin from Lucky Orange
Lucky Orange is great! You get more detailed information than just using Google Analytics, including being able to see your customers navigate around your site. We also love the Live Chat feature which allows us to interact directly with customers while they are browsing the site and help answer any questions they have. We have already gotten several additional sales by helping customers through the Live Chat feature! I would highly recommend Lucky Orange to anyone who wants more information on how their customers shop!
It helped me knowing where the problem is in the product page. i noticed a major part of my audience seeing at shipping and leaving and i choose supplier with less shipping time and replaced with lesser one and it given me results.
It helped me knowing where the problem is in the product page. i noticed a major part of my audience seeing at shipping and leaving and i choose supplier with less shipping time and replaced with lesser one and it given me results.
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website with guesses, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything!
Cheers - Bradley from Lucky Orange
this app is THE one you never knew you needed until you have it installed - and then you don't know how you lived without it.
within the first two minutes of using it, and looking at the recordings of my visitors - i could tell where they were confused, what made sense, and what didn't. seeing that was and is invaluable.
you won't regret it - the insights will lead you to a better business.
I ended up REALLY liking this app a lot more than I thought I would. It seems like every time I'm on it there's some new feature I actually have always wanted. I even upgraded and pay for it and I almost NEVER do that!
Wow, we're thrilled you've had such a good experience with Lucky Orange! We always try to listen to what our customers want and add new features to improve our product. Please don't hesitate to reach out if there's anything we can help you with!
Cheers - Bradley from Lucky Orange