Lucky Orange Heatmaps & Replay

Website tools to improve cart checkout and grow conversions

Shopify app insights
  • Popular with businesses in the United States

Free plan available. 7-day free trial.


4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars

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601 - 610 of 737 reviews


Location United States
Time spent using app Over 2 years

Awesome app! Not only can you glean great insights from session recordings, but it comes with heatmaps and click maps. Recommend for any and every store.

Cool Invent

Location United States
Time spent using app Almost 2 years

Don't know how you could live without this app. It gives very detailed information on where your traffic is coming from. It's easy to use and has way more features than I can mention here. Definitely recommend. Been using close to a year now.

The Bonniemob

Location United Kingdom
Time spent using app Almost 3 years

Such an insightful app - shows you in the stats you need in bite size chunks which is much more easy to read and interpret than the enormity of Google Analytics. It's great seeing how users interact with your sight first hand - eliminates a lot of guessing. The only bit (that isn't actually Lucky Orange's fault) is that you need to be on the Shopify Plus plan in order to watch recordings of what happens beyond the Cart page - but this is because Shopify takes the customer out of your site and into theirs for this stage, so Lucky Orange can't track again until someone orders and they are back on your website. Customer service has been excellent as well, Josh and Bradley have gotten straight back to me with any help I needed. Highly recommend.


Location United States
Time spent using app About 22 hours

This one is a joke on my first day emailing me asking for money

Zoe And Eve

Location United States
Time spent using app 3 months

Love the app and the statistics it gives and the ability to be able to chat with customers.

Cloth Diaper Kids

Location Canada
Time spent using app 9 months

Does what it says. They are adding new features all the time. Great support and easy to use interface.


Location United Kingdom
Time spent using app 8 months

This is an amazing app for understanding what your customers are doing when they visit the site. The heat-maps are really clear and track your visitors on their actual landing page, even on a mobile device.

Add on the ability to watch your visitors live and trigger a chat message with them, offering them help much like a sales assistant would do in a traditional store is a game-changer.

My only feature request is to add the ability to deal with chat requests via push notification to a mobile device, rather than having to be logged in via a browser. I understand this is coming soon as Lucky Orange are working on a mobile app.

Fantastic software, installed without having to do anything and works incredibly well for a low, low price. 5 stars!

Dining Room Armoires

Location United Kingdom
Time spent using app 10 months

Incredibly useful app. Lucky Orange lets you see all your visitor's movements and provides the most accurate business intelligence that will allow you to make decisions in the future. I'm not a technical person and I still have a lot to explore as far as this app's functions but I'm very happy with it. Great value for money too.

Bb Furniture

Location United Kingdom
Time spent using app Over 2 years

Fantastic app and unlike Google analytics, this is bang up-to-date. No delay of 8/9 minutes before giving data. Incredibly accurate and a must for anyone wanting to learn more about their visitor behaviour.


Location United States
Time spent using app Over 2 years

Great app! It's helped us to continually optimize our website for conversions.

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