Lucky Orange Heatmaps & Replay

Website tools to improve cart checkout and grow conversions

Shopify app insights
  • Popular with businesses in the United States

Free plan available. 7-day free trial.


4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars

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611 - 620 of 737 reviews


Location Canada
Time spent using app About 1 month

Wow. I would also like to add, wow. A must have. Don't hesitate, this tool is the Shopify Visitor Behavioral App.

Blowout Boutique Ca

Location Canada
Time spent using app 5 days

This is an excellent app, which gives us a great indication of where customers are coming from and what they are doing on our site. We are only in the trial stages since we just opened a couple of days ago, but already have learned so much. Definitely a keeper, for sure! - Alexandria,


Location United States
Time spent using app Almost 4 years

The live recordings are pretty cool but the Heatmaps never seem to work for me. Spoke to support and they were pretty helpful and are currently looking into the issue. The issue seems to be a template compatibility issue.


Location Canada

I LOVE this app. It has been so helpful in finding out where are customers are coming from, and what pages they leave from. I love the live recordings and being able to initiate chat with customers. I'm hoping it will help with our first sale soon. I also really appreciate the daily email updates and seeing how my shop is performing day over day.


Location United States
Time spent using app Over 2 years

Wow! Fantastic app and must have add on. I use every single day. The analytics are great but the live view and chat and the recording of customers on your site is invaluable. There is no replacement for watching video of exactly what your customer is doing on your site. I have made so many tweaks and changes that I would not have known, by watching what customers do and how they interact. Great APP, Great Value. Highly, highly recommend. NOTE: The APP will show less visitors than Google Analytics or Shopify stats because Lucky Orange does not count "bounces".

Unique Accessories For Phone

Location Canada
Time spent using app 9 months

This app has to be "THE" most frustrating thing to watch in action. Your tortured watching your customers come and go WITHOUT buying anything! It offers NO solution to WHY and HOW to correct anything on your site. 3 stars because its useful spying on yourself. But thats ALL it is. A spy tool. This is neither an negative or positive review. Just my experience so far.

I Have A Secret Admirer

Location Canada

Truly an amazing app that will provide you with very useful feedback, super interesting to know how your visitors interact with your website and also have the ability to even chat with them! If you need an app that will deep dive your store to help you grow, this is the way to go! Look no further!

Pamelas Art

Location United States
Time spent using app About 1 month

The Developer is responsive to questions which has been very helpful. And, I was able to pin-point some items that needed to be changed in my shop in order to make it more user-friendly.
However, the site isn't able to capture all of the visits as is explained in the FAQs.
I would recommend it to anyone starting out.


Location United States
Time spent using app Over 1 year

Sooo many features. I've caught about 25 problems with my new website so far and I'm able to easily identify the exact issue and fix them fast. Live Chat is sweet too!
Thank you Lucky Orange :)


Location Canada

Really great for finding out exactly what your visitors are doing on your website! Amazing information!

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