Reviews (1,364)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.
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Really great customer support and I find the app to be very useful. You can basically see what your customers are doing on your website and gives you a clear idea where exactly you still need to work. There is also a live chat included and other cool features. Highly recommended! :)
Nothing feels better than finding ways that make your customer experience better than ever. Thank you for such a glowing review and recommendation! We’ve passed it along to our support and development teams to share the love. We’re always here should you need anything!
Cheers - Jordan from Lucky Orange
Great app, love the functionalities + Customer service is reactive and helpful ! Worth the price ! Recommend
Application that helps me analyze the behavior of Internet users and correct the ergonomics of the website
Love to see how this insight from Lucky Orange helped you make it easier for your visitors and grow your business. Accessing what your clients do on your website is so rewarding! We appreciate your review and happy tracking!
Cheers - Jordan from Lucky Orange
UPDATE: Customer support reached out to me and refunded me from the charge that was made in error. I was impressed with their response. I'm giving them another chance and the app is working well on my site now.
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I had the app on my site and had problems with it. so I had to delete the app and reinstall it. Got charged more than once and never got a refund. Just tried adding it to my new site and it didn't work. Just deleted it. Not going to reinstall it again or I'll probably get charged again.
Excellent tool to help understand how shoppers are using your site. It also helped me find a few issues with the design layout on mobile.
What an amazing app. I found so many little problems I didn't know I had. I highly recommend this app.
OMG-I LOVE this app! It is definitely worth trying out and you won't be disappointed. I've tried a few apps but this is the best by far. If you decide to pay for it after the trial, it is well worth the money. I'm still working out the kinks on my site and this has definitely helped me pinpoint problem areas with my traffic.
Great app - easy to setup and provides lots of options
Nothing feels better than finding ways that make your customer experience better than ever. Thank you for your review, and we’re always here should you need anything!
Cheers - Emilia from Lucky Orange
I have installed the app and asked for help. They were very quick and kind. I had a 15 Minute Personalized Onboarding and they were very open. It's great to use an app with such customer support. This app is a must have if you really want to understand your customer behaviors.
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success. Appreciate the recommendation, and don’t hesitate to reach out if we can be of service in any way.
Cheers - Justin from Lucky Orange
You absolutely must try this app. More than just recordings - expert business intelligence. Well worth the price, yet there's so much more available under the hood.
We’re glad you’ve been able to use our insights into visitor behavior to make a positive impact across your website and business. Love to see how this insight from Lucky Orange helped you grow your business. We appreciate your review and happy tracking!
Cheers - Justin from Lucky Orange