Reviews (1,272)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its intuitive interface and powerful features like heatmaps, visitor recordings, and real-time analytics, which enhance site interaction understanding and conversion rates. The customer support, particularly staff members Justin and Emilia, is frequently praised for their effectiveness. Additional features like session replay and live chat offer in-depth insights into customer behavior. Despite some concerns about pricing, the consensus is that the app offers good value, especially with its easy installation and regular updates, including new AI capabilities.
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Awesome but please improve chat with live viewer .It will really help a lot to look a website more professional
Lucky Orange is committed to constantly improving our product and live chat is absolutely an area of focus in 2020. Making your website look more professional is the first step in improving your conversions and we are happy we have been able to help!
Cheers- Bradley from Lucky Orange
Lucky Orange has really helped me pin point where I need to fix or optimize my store for a better customer experience. I know exactly where customers stop scrolling, or if they have any difficulties navigating through my store. I highly recommend this app for anyone looking to increase their conversions.
Love to hear that you’ve been able to learn more about your visitors to optimize your store! When you can understand what’s preventing a positive customer experience, you can make real-time changes that result in happier customers and more sales. Thank you for your review, and don't hesitate to reach out should you need anything from our team. Happy tracking!
Cheers - Justin from Lucky Orange
Must have app. Every store needs this.
Wow what an app! It gives you so much information it is untrue; complete with being able to offer a chat button on the site whenever you wish which defaults to a message box when you aren't available, which other apps often charge extra for. Well worth getting, and the support is amazing. Can't fault it.
Thank you for your kind words! We love to impress our customers with our technology and support. Understanding and connecting with your visitors can make all the difference! Thanks again for your review and recommendation! We wish you continued success, and don't hesitate to reach out should we be able to help you in any way!
Cheers - Justin from Lucky Orange
Lucky orange is a good application in my online store, it serves me to debug the settings since with heat maps I can know if my users are doing the right thing or not.
We’re always here to help our customers be as successful as possible, both now and in the future. Love to hear that you’ve been able to get some much insight into what customers experience to help you debug your settings and ultimately drive more conversions. Don’t hesitate to reach out should you have any questions! Happy tracking!
Cheers - Kelsey from Lucky Orange
This is the best app to improve your conversion rate. You can track and know what your customers are looking from your store. Great app.
Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. We appreciate your review and recommendation! I’m here if you have any questions.
Cheers - Justin from Lucky Orange
I just installed app, needed support and jason was very helpful. So far app is great, probably will update review after several weeks of experience
this app is the best it tells you where your shop needs help in and it haves many good tools that are helpful!!! and their customer's services are the best
It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website. Thank you for your kind words, and please don’t hesitate to reach out if we can be of service in any way!
Cheers - Kelsey from Lucky Orange
This is a good reporting app I highly recommend. Customers Support is Great they help me though adding another Store to this App
Thank you for the five-star review! I'll pass your kind words along to the team! Please don't hesitate to reach out if there's anything else we can help you out with!
Cheers - Bradley from Lucky Orange
One of the must have apps for your shopify store. It lets you serve your customer better by understanding their need. A recommended app to have.
Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. We appreciate your review and recommendation! I’m here if you have any questions.
Cheers - Justin from Lucky Orange