Reviews (708)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer satisfaction and engagement, which enhances sales and trust. Its customization features allow for a tailored mobile shopping experience with a user-friendly interface and fast loading times. Seamless Shopify integration and compatibility with other apps enhance store performance. The 24/7 customer support is praised for its professionalism and efficiency in issue resolution.

October 21, 2022

So far their customer service has been excellent and they have done a great job at responding to my requests. Very accommodating!

Elleebana Shop
United States
About 1 month using the app
MageNative replied October 21, 2022

Hi Elleebana Shop

Thank you for the wonderful review and for taking the time to share your feedback with MageNative. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.🙂

August 22, 2023

It is a fantastic app builder that I highly recommend. It is very easy to use. All you need to do is to follow the guides they provide. Plus, the customer service repies quickly and just being very helpful.

Bond Supply Chain
Canada
About 1 month using the app
MageNative replied August 26, 2023

Hi Bond Supply Chain🙂

Thank you so much for your glowing review! We're thrilled to hear that you're enjoying our app builder and finding it easy to use. Our team has put a lot of effort into creating user-friendly guides to ensure a smooth experience for you. We're also delighted that our customer service team has been able to assist you promptly and effectively. If you ever have more questions or need further assistance, don't hesitate to reach out. Your recommendation means a lot to us!

May 20, 2020

This company is not an amateur or joke business. They are professional in every aspect. First of all, they are alive and alive I mean, you can chat with them in WhatsApp, I have never seen any company that cares this much who chat with you right away.
2. You really don't need to do anything or buy a mac book just to publish, all I did was to pay apple developer and google play and they did the rest.
3. the guy I was chatting to in Whatsapp was very understanding and professional.
4. If you wanna have a professional business and don't put half of your life for the app, there is no way you go wrong with this people, they really know their job.

TIBKO
United States
About 1 month using the app
MageNative replied August 12, 2020

Hi Tibko,
Thanks for taking the time to share your prestigious opinion on with other community members. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.
Stay Safe and healthy !!

August 21, 2023

So far the experience is really good! Specially the team is so supportive and always available to answer any question over WhatsApp that I had to ask before launching.
So I would strongly recommend this team and this app!

Nazmina
Pakistan
About 1 month using the app
MageNative replied August 26, 2023

Hi Nazmina🙂
Thank you for sharing your positive experience with us! We're thrilled to hear that you've been having a great time using our app and that our team's support has been valuable to you. We pride ourselves on being accessible and responsive to our users, and we're delighted that you found our WhatsApp support helpful for your pre-launch queries. Your strong recommendation means a lot to us – we're here to support you every step of the way. If you have any more questions or need assistance in the future, don't hesitate to reach out.

January 25, 2023

Amazing service and amazing help !!! We really appreciate the time and effort you have all put in to help our business. 10/10 would recommend it to family and friends and other businesses!

WATCHFINDER CANADA
Canada
About 1 month using the app
MageNative replied January 27, 2023

Hi WATCHFINDER CANADA 🙂

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

December 10, 2020

If I can give more than 5 stars I will definitely do, you guys are amazing specially Aman I have been talking with him for a month and he was so knowledgeable and helpful guy, he answered my calls whenever I call and give me answer for all questions, you guys are really amazing specially Aman, Thanks MageNative and thanks Aman,
Highly recommend

Badrishop
Canada
About 1 month using the app
MageNative replied December 17, 2020

Dear Badrishop,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words.

March 7, 2023

Eine sehr empfehlenswerte App. Mit einem erstklassigen Team, egal auf welche Probleme Sie im Einsatz stoßen, können sie Ihnen immer helfen, sie schnell zu lösen.

China Markt Chemnitz
Germany
About 1 month using the app
MageNative replied March 7, 2023

Hi China Markt Chemnitz 🙂

Thank you so much for taking the time to leave us this amazing review.
We are incredibly grateful that you took the time out to leave us this note.

March 5, 2021

It was so easy to communicate with this team. Night or day there was always someone there to answer all my question. They took time to walk me through the problems I did not understands and provided links to help me. An absolutely great learning experience! I appreciate this team so much!

Graced By The South
United States
About 1 month using the app
MageNative replied October 17, 2021

Thank you so much for taking the time to leave us this amazing review
We are incredibly grateful that you took the time out to leave us this note😊

June 30, 2019

The App looks great , all the features you need to start , what I love about Magenative is the support team , we have made a group on Whatsapp , and they always reply so fast , and they give help in many many ways even if it's not their job , I wish you the best.

Triovari
United Arab Emirates
About 1 month using the app
MageNative replied July 2, 2019

Dear Triovari,
Thanks for taking the time to share your prestiged opinion on “shopify app store” with other store users. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. While your review places stars next to our business on “Shopify app store”, you are our real star.
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.

Edited January 7, 2021

I think their team is still good, and help us solve the problem. I hope that we can cooperate happily with their technical team in the future.

Asanini
Malaysia
About 3 years using the app
MageNative replied August 12, 2020

Hello Asanini,
Thanks for taking the time to share your prestigious opinion with other community members. We take pride in giving outstanding service to every customer, Thanks for taking a moment to recommend us to others, Thank you, once again, for your kind words.
Stay Safe and Healthy !!