Reviews (708)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer satisfaction and engagement, which enhances sales and trust. Its customization features allow for a tailored mobile shopping experience with a user-friendly interface and fast loading times. Seamless Shopify integration and compatibility with other apps enhance store performance. The 24/7 customer support is praised for its professionalism and efficiency in issue resolution.

January 8, 2019

this app looks good ive had it over a month had a little trouble navagating at first but there team was alot of help and always on call so i would recommend the app

Fort-Smith-Deal-Mart
United States
7 months using the app
MageNative replied June 27, 2019

We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure whenever we will be given a chance, we would be able to convert it 5 stars by our services.

September 7, 2023

MageNative app has been a fantastic experience! Their customer service is superb. Whenever I have needed help, they have always replied and fixed any issue I was experiencing. I looked at many different options for building a mobile app, and I believe I have found the best one for my needs. Highly recommend using MageNative.

Three Stars Golf
United States
7 days using the app
MageNative replied September 13, 2023

Hi Three Stars Golf 🙂

It's wonderful to hear about your positive experience with the MageNative app! Their commitment to excellent customer service and prompt issue resolution is indeed commendable. It's reassuring to know that you've found the app that best suits your needs. Your recommendation carries a lot of weight, and it's sure to help others looking for a reliable mobile app solution. Thank you for sharing your feedback!

January 11, 2021

Very Good App and service team.
Recommend this app
Easy to use, and build your mobile app in easy steps

DIVISION
Palestinian Territories
7 days using the app
MageNative replied February 25, 2021

Thanks for taking the time to share your prestigious opinion on the Shopify app store. We also enjoyed your app-building and your appreciation will help our team with great encouragement to keep doing what they are doing.

Edited July 7, 2020

The App looks good. I launched about a week ago. Customers are writing me left and right that the app keeps crashing on them on Iphone and Ipad. Not getting any support. I paid them for one year. Nobody is around to respond to me while I'm awake. I get a whatsapp message at 3 AM when I can't respond because well, I need to sleep at some point. I reached out to them with a push notification issue letting them know that they weren't working for everyone and they tested one and it worked for them so they told me it was fine. It definitely was not fine. I get about 1 out of 5 I send.

Chosen Fashion by Stephanie
United States
6 months using the app
June 17, 2021

It is simple to create an app. Their response is also good. They delivered the app on time. Happy to associate with MageNative.

Fishman Healthcare
India
6 months using the app
MageNative replied June 17, 2021

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

January 16, 2023

Set up was extremely easy. The steps to publishing were laid out well and easy to follow. Everyone has been very helpful and communicative through the whole process! Would definitely recommend.

The Glitter Guy
United States
7 days using the app
MageNative replied January 17, 2023

Hi The Glitter Guy 🙂

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.

January 12, 2021

very nice support team, always get the best support nice APP and easy to use recommend Magenative for everyone

Sky Blue กระเป๋าแฟชั่นผู้หญิง
Taiwan
7 days using the app
MageNative replied February 25, 2021

Thank you for leaving your valued feedback. We are glad that you loved our solution and took out the time to share your experience with us.

We are fortunate to have clients like you. Looking forward to more amazing times together. Cheers!

Edited September 5, 2019

At first the support seems extremely helpful, however after biting the bullet you are met with charges which aren't approved, for double the amount that you thought, and you are ignored when asking for updates. On top of that, you never get the app and then are told that you never provided them with developer accounts. When asking for a refund the topic gets ignored and they continue to argue.

Stay away, if you value your time, sanity and business confidentiality.

The Vape Den
South Africa
6 months using the app
August 26, 2022

Very easy process to create an app for your store, and the team is very supportive and skilled in this matter until your app is ready.

Level Up
Kuwait
6 days using the app
MageNative replied August 30, 2022

We are incredibly grateful that you took the time out to leave us this note🙂

June 24, 2022

I love their customer service. Very responsive on all platforms. The app however, needs a bit of work. It shouts "1990" instead of 2022 in terms of fonts, colors, overall design. It looks a bit homemade. Also, the front page is static, meaning you choose the products you want on the front page, and then you manually have to change them if you want a new look, instead of it just following the "new arrivals" feature that Shopify offers on our webshop.
It's a good solution for little money, and more importantly, for somebody like me who doesn't have the technical expertise to build my own self. But it's definitely a beginner app. Not something I'd use once I have many more customers on my platform. It's simply not nice or user friendly enough for that.

Tiny Reusers GH
Ghana
6 months using the app
MageNative replied June 25, 2022

We are happy to hear you had a positive experience at MageNative! We value your input and encourage you to let us know more details about your experience with us.🙂