Reviews (1,496)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ease of use, ideal for both beginners and experienced users managing email campaigns and pop-ups. Customer service is often highlighted, with specific praise for staff members like Liz and Kevin for their prompt and effective support. The app is valued for its functionalities like email sign-ups and seamless integration with Mailchimp and Shopify, which simplifies email marketing and helps grow email lists. It offers quick setup, reliable performance, and robust customization options for creating professional-looking pop-ups, enhancing its utility in email marketing strategies.

June 13, 2024

Mailchimp Forms is easy to use, simple to use, and very easy to get started with. I would recommend it

ibonas
China
25 days using the app
June 27, 2024

Useless. They stopped all of the automations - something to do with manually approving

Lost a huge amount of recenue

HUGE

Poppy's Picnic
United Kingdom
About 1 month using the app
July 17, 2024

Still new to me but it has already simplified the process for me and taught me a few things as well. This is a huge value to the industry.

ThePawHouse
United States
About 4 hours using the app
April 2, 2024

Can be easier to use, but is a good app.

La Florentina Soaps
Australia
Over 5 years using the app
Mailmunch replied May 29, 2024

Hi La Florentina Soaps, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

May 27, 2024

I thought it was integrated into Mailchimp - but I am finding that the app sits separately and I cannot easily find how to integrate the mail lists... there might be a way, but it is not easily found so far. I will keep trying to work on it.

Rooted Creativity
United States
About 3 hours using the app
June 1, 2024

Not super useful as i need to upgrade to pro after already paying for Mailchimp in order to ensure my customers can exit any pop ups. It also displays Mailchimp at the bottom which looks unprofessional to me.

Wicked E-Moto
United States
16 minutes using the app
December 4, 2023

Super easy to set up

Stylish Designs
United States
About 18 hours using the app
Mailmunch replied December 11, 2023

Hi Stylish Designs, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

Edited January 27, 2016

I was having a bad day when I first installed this app. I ran into some problems and I was disappointed at first at the slow response from Mailmunch support.

However, the guys did get back to me to help and I must say that in just a week, this app has made a really positive impact for our business.

Niel Asher
United States
About 8 years using the app
July 6, 2017

Easy to install and set up, highly recommended

Samsteasandspices
Canada
Almost 8 years using the app
October 10, 2016

Very good app. Support is great. As long as they keep iterating and improving, i plan to keep on using this solid and effective app. Also love how it "talks" to mail chimp right out of the box.

Betterlisten
United States
Over 7 years using the app