Reviews (1,496)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing email campaigns and increasing email list subscriptions through features like pop-ups and email sign-ups. They value the easy form creation, customizable templates, and effective autoresponders. The seamless integration with Shopify and direct email list management with Mailchimp are highlighted as beneficial. The app is noted for its user-friendly interface and responsive customer support, accessible even on the free plan.

June 13, 2024

Mailchimp Forms is easy to use, simple to use, and very easy to get started with. I would recommend it

ibonas
China
25 days using the app
June 27, 2024

Useless. They stopped all of the automations - something to do with manually approving

Lost a huge amount of recenue

HUGE

Poppy's Picnic
United Kingdom
About 1 month using the app
July 17, 2024

Still new to me but it has already simplified the process for me and taught me a few things as well. This is a huge value to the industry.

ThePawHouse
United States
About 4 hours using the app
April 2, 2024

Can be easier to use, but is a good app.

La Florentina Soaps
Australia
Over 5 years using the app
Mailmunch replied May 29, 2024

Hi La Florentina Soaps, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

May 27, 2024

I thought it was integrated into Mailchimp - but I am finding that the app sits separately and I cannot easily find how to integrate the mail lists... there might be a way, but it is not easily found so far. I will keep trying to work on it.

Rooted Creativity
United States
About 3 hours using the app
June 1, 2024

Not super useful as i need to upgrade to pro after already paying for Mailchimp in order to ensure my customers can exit any pop ups. It also displays Mailchimp at the bottom which looks unprofessional to me.

Wicked E-Moto
United States
16 minutes using the app
Edited May 25, 2023

Great app and very quick help! Would definitely recommend this app. I used it for pop-ups on the website, email sign-ups and a link to our Instagram.

Rock + Raw Jewellery
United Kingdom
Over 4 years using the app
Mailmunch replied June 1, 2023

Hi Rock + Raw Jewellery, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

March 20, 2023

Damiem was very helpful when we needed support, got back to us right away, understood our issue, highly recommend this easy to use app, thank you

TulleLux Bridal Crowns & Accessories
United States
About 4 years using the app
Mailmunch replied April 11, 2023

Hi TulleLux Bridal Crowns & Accessories, We appreciate the nice review you've left us, and thanks for the shoutout to Damien. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

October 10, 2023

Great customer service, even on the free plan! They helped solve some syncing issues we had with a form and Mailchimp. We've been using this app for a few years now. Highly recommend the Mailmunch app for Mailchimp forms!

Kaylyn Sahs
United States
Almost 4 years using the app
Mailmunch replied November 16, 2023

Hi Kaylyn Sahs, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

October 12, 2023

Had an issue with customer not receiving the emails/ coupon code and chatting with help desk was very helpful and they gave a thorough explanation.

Mason Grace
United States
Over 3 years using the app
Mailmunch replied November 16, 2023

Hi Mason Grace, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"