Reviews (301)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its streamlined lead capture and email marketing enhancements that boost sales and engagement. It's easy to set up, integrates well with Shopify, and offers customizable pop-ups, landing pages, and email templates, even on the free plan. Merchants also value its reliable subscriber list management and customer service, noting quick and effective support.

November 1, 2018

I used this app to increase the amount of email subscribers we have. At first, we gave an incentive with a 15% discount code. I love how easy it is to set up your pop up and how you can customize it a lot even with the free subscription.

Dandelion Jewelry
United States
29 days using the app
May 6, 2019

Honestly really awesome and free , it increased my conversions because of the email promotions I ran on sign up. Really great!

TheAnimeSupply
United States
28 days using the app
February 23, 2020

I am trying to figure out how to offer my potential cutomers a free download in exchange for their e-mail.

Caramiya
United States
12 months using the app
Mailmunch replied February 24, 2020

We appreciate the nice review you have left us. I would recommend checking out our knowledge base for support articles on different features offered by MailMunch for Mailchimp integration and Shopify platform.

https://help.mailmunch.com/hc/en-us

January 16, 2019

We added this app to our website to obtain email addresses for newsletters. Would be nice if the app had newsletter templates that you could just click on and update with your unique information and then send. I am not sure exactly how to get the emails to populate to a newsletter app. It is still a learning process.

Two Sisters DIY
United States
Over 1 year using the app
November 4, 2020

The free option is basically worthless and the paid option is super complicated to use. I would not recommend

Pierce Paints
United States
Over 1 year using the app
Mailmunch replied November 5, 2020

Hi Pierce Paints, We are sorry to hear you feel this way. Replies to your support queries have been sent but we have not heard back. Can you please check your inbox and respond so we can address your concerns and make sure your Mailmunch account is set up as per your requirements. You can also contact us on live chat through your account.

October 20, 2021

I am using the app to create an email sign-up landing page with a digital download and it works perfectly!

Your Career Bar
United States
23 days using the app
Mailmunch replied October 21, 2021

Hi Your Career Bar, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

February 26, 2018

My favorite things - free, easy and useful!

Cushionworld
United States
22 days using the app
March 2, 2022

I've been using this app for over a year. It has so many bugs. Features we set up will just stop working and I will not be notified until a customer alerts us that they couldn't sign up for our list or receive a coupon code. Currently, our coupon autoresponder stopped working and the app is prompting me to upgrade to use this feature but I've had the PRO LEVEL subscription since day one. This app is totally unreliable.

Rancourt & Co.
United States
Over 1 year using the app
Mailmunch replied May 12, 2022

Hi Rancourt & Co., Extremely sorry for the inconvenience you had to face. I have reached out to you regarding your concerns. Please respond to that email so we can have this issue fixed for you.

June 17, 2015

I've always been against intrusive popups on sites to get people to sign up for your newsletter, however, the MailMunch exit-form is perfect for what I wanted, and it increased the number of subscribers to my newsletter substantially. I'm definitely keeping this app on my site.

Funky Moose Records
Canada
22 days using the app
November 21, 2019

It's fast, easy and well spelled out. I would like to see my creations in action as I were a shopper.

Virginia City Motorcycle Company
United States
21 days using the app
Mailmunch replied November 26, 2019

We appreciate the nice you review you have left us. If you require any assistance please let us know.