Reviews (349)

Overall rating
4.3
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust features, including customizable pop-ups and seamless email sign-up management. It integrates well with Mailchimp, enhancing email campaigns and increasing sign-ups. The app offers customizable templates and valuable educational resources. Merchants also praise the reliable performance and responsive customer support. They find it offers good value, with significant benefits even on free plans.

Edited August 10, 2019

easy and quick steps to setup a promotion, truly recommend! best to have free versions forever! thanks!!!

Retablisse-Aesthetic Solutions
China
About 1 month using the app
Mailmunch replied July 26, 2019

Thank you so much for your nice review. Please let us know if there is anything you need.

May 10, 2021

Just sent my first marketing campaign email to my subscribers. User friendly and helpful. The schedule feature is my favorite; it makes myself be organize.

Glitz Chica Boutique
United States
About 1 month using the app
Mailmunch replied May 11, 2021

Hi Glitz Chica Boutique, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

November 4, 2020

The free option is basically worthless and the paid option is super complicated to use. I would not recommend

Pierce Paints
United States
Over 1 year using the app
Mailmunch replied November 5, 2020

Hi Pierce Paints, We are sorry to hear you feel this way. Replies to your support queries have been sent but we have not heard back. Can you please check your inbox and respond so we can address your concerns and make sure your Mailmunch account is set up as per your requirements. You can also contact us on live chat through your account.

February 7, 2019

Very easy to use - great & effective results - would highly recommend! Great way to build up your customer data base!

Decor Walls & Flooring
United Kingdom
29 days using the app
May 30, 2018

Great app, Love it and I do recommend it to any Shopify owner !

Adae Dental Online Store
China
29 days using the app
November 1, 2018

I used this app to increase the amount of email subscribers we have. At first, we gave an incentive with a 15% discount code. I love how easy it is to set up your pop up and how you can customize it a lot even with the free subscription.

Dandelion Jewelry
United States
29 days using the app
October 15, 2018

I've been using this App for about a year now and like most things about it. I have found that it has a couple bugs however. I had a post go viral and had several subscribers say they had to wait a while for their email to be delivered in order to retrieve their freebie and some also said they never received theirs...I just hope their email address's were added to the list! I also noticed that on subscriber notification emails sent to me have forms from different lists combined under the same subscriber even though they only subscribed to one. Great app, but I have found these two things to be frustrating and hope developers will fix these!!

Pen + Posh
United States
About 1 year using the app
May 6, 2019

Honestly really awesome and free , it increased my conversions because of the email promotions I ran on sign up. Really great!

TheAnimeSupply
United States
28 days using the app
July 20, 2020

I'm still new to MailMunch, bu so far it seems to be really user friendly!! I'm excited to see how my business grows from MailMunch!

Golden Gal Candle Co.
United States
28 days using the app
January 16, 2019

We added this app to our website to obtain email addresses for newsletters. Would be nice if the app had newsletter templates that you could just click on and update with your unique information and then send. I am not sure exactly how to get the emails to populate to a newsletter app. It is still a learning process.

Two Sisters DIY
United States
Over 1 year using the app