Mailchimp: Email Marketing , 469 reviews

Overall rating
3.5
Counts per rating level
  • 62% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 20% of ratings are 1 stars
July 15, 2019

I used it to connect my mail chimp account and worked good. I been using it for three weeks, so there might be some features that I havent try at this time

Ana Buendia
United States
Time spent using app: 2 months
Edited June 28, 2019

Quick and easy to install and seems to be working 90%. I did notice that my Shopify pop-up form no longer worked after installing this update (customers were not receiving my automation emails), but the other forms on my website seem to working the same as usual. Would definitely recommend this app as a solution to for the Shopify X Mailchimp breakup.

Bunny Bikini Hut
United Kingdom
Time spent using app: 6 days
June 27, 2019

First time Mailchimp user and didn’t realise that Mailchimp has parted way with Shopify. Luckily Shopsync is available to enable Mailchimp availability to my Shopify store. So far so good.

VYEN
Australia
Time spent using app: 14 days
June 18, 2019

So far so good. I had some problems setting it up, but the ShopSync team was much more helpful than Mailchimp's team.

The app seems to do what it says it will do and I haven't had any problems once I've been up and running

Savorista Coffee
United States
Time spent using app: Almost 2 years
June 18, 2019

Needed this since Shopify won’t connect to MailChimp. Connected to mailchimp and imported my customers. Got the job done.

Bodacious 10 Cosmetics
United States
Time spent using app: Over 3 years
Edited June 17, 2019

We were forced to migrate from the native MC integration like everyone else. Good for a free tool and that has to be appreciated. Still, migration led to a lot of unwanted emails being triggered. They cover this in their documentation and provide a way to probably avoid this, but in the end, it did not work for us. The cause being a MailChimp bug I hope this will be resolved soon as we currently have to put many extra hours to check on campaigns.

Fachsprache.org
Germany
Time spent using app: About 2 years
Mailchimp replied June 15, 2019

Hi there, we saw your review and wanted to get in touch to clarify the comments around the migration process and unwanted emails going out.

We're sorry if you had that happen, but we've tried to make it clear on what to expect before installation. The issues around triggering welcome emails is a confirmed Mailchimp bug with internal timestamps that we do not have control over. It is not a result of anything we've engineered incorrectly in the ShopSync app.

We hope you enjoy using ShopSync, please let us know if you need additional help. We can be reached anytime at support@shopsync.io.

May 28, 2019

The app does what it says with quickly syncing your MailChimp account, but you will need to remake all of your automated/ongoing emails.

Aki-Home
United States
Time spent using app: Over 3 years
May 14, 2019

Wow that was easy. Imported all contacts and Mailchimp still functions just like it did before. Only thing, I'm not sure if I remove the Mailchimp app or leave it. Great app! Saved me time & effort!

The Herbal Wei
Canada
Time spent using app: 5 days
Mailchimp replied May 20, 2019

Hi there, thanks for your review. You'll want to remove the legacy 'Mailchimp for Shopify' app after ShopSync is installed to avoid conflicts under the hood with automations and e-commerce data.

Disconnecting is very easy and it's best done through the Shopify app store. After your automations are migrated, just follow these steps:

1. From your Shopify admin, go to Apps
2. Locate the 'Mailchimp for Shopify' app, and click the garbage can.
3. Click delete and you're done!

May 13, 2019

So far so good... still cross-checking it every day.
We changed over a few days early (and only after reading the instructions numerous times!) The sync went smoothly and updated into a different existing audience list that we specified.
After 7 hours of sync, it was complete and I ran a couple of dummy name tests to verify that it was updating correctly.
I wanted a merge field of 'Postal Code' but apparently this will only work for a 5 digit zip code, not a 4 digit postcode.

Shiny Happy Art
Australia
Time spent using app: About 1 year
May 2, 2019

I used this app to help with Shopify and MailChimp no longer being directly compatible. I saw a few issues people had had with implementing this app so I did my homework. After comparing apps, reading all the FAQs, and verifying some things with the VERY helpful support staff, I synced up and am now all good. I was confused initially thinking I could only have one list. Not so, only one list can be synced, which has always been the case with MailChimp. Great step by step install instructions. The only confusions were with just how easy the switch-over to this app was.

Pandemonium Millinery
United States
Time spent using app: 13 days