Reviews (1,792)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

January 23, 2023

We integrated Codisto Shopify for our ebay stores in December and it's still not working properly. Support provides contradicting information and doesn't seem to know their own platform. They are based in Malaysia - send over calendar links for calls- you set up a call and they don't show up as the slot they sent is 4/5am their time. I can't talk to how the actual connector works as we can't even get support to set it up properly.

Turtle Beach® US
United States
4 months using the app
January 2, 2023

Once you get the hang of Codisto and its extensive features it is the definitely the best app for linking your Shopify catalogue to eBay. Customer service in particular Joy has been amazing to deal with. Patient, knowledgeable and fast to respond through the live chat feature.

Harbour Collectables
Australia
7 days using the app
March 30, 2022

App Genial, la mejora para sincronizar tu tienda con eBay que he encontrado. Atención al cliente superrápida y Disponible. Me atendieron antes Josh y después Ediline, unos profesionales.

SaborItalia.com
Spain
7 days using the app
Shopify replied April 4, 2022

Great App, the improvement to synchronize your store with eBay that I have found. Super fast and available customer service. I was attended before by Josh and after by Ediline, some professionals.

¡Gracias por tu reseña!
¡Josh y Ediline estarán encantados! ¡Me alegro de que podamos sincronizarlo con eBay rápidamente y con soporte "profesional"!

Thanks for your review!
Josh and Ediline will be thrilled! Glad we could get you synced to eBay quickly and with "professional" support!

Nikki

October 20, 2022

Super friendly and helpful support staff, great for syncing shopify with ebay and amazon. Highly recommended

KNL Doors
Australia
7 days using the app
Shopify replied October 25, 2022

Thanks for your review!
Your recommendation is truly appreciated 😎 We are available 24/7 please reach out anytime!

Nikki

June 8, 2023

I searched for apps with multi-channel functionality (inside and outside Shopify). If you are looking for an application that can sync products FROM Shopify TO Amazon, this is the app for you. I've tested the system pretty thoroughly. You have to have good working knowledge of how to set things up, but once you understand that it works great! Support team has been phenomenal and very quick to help.

Mighty Supply
United States
7 days using the app
September 21, 2022

False advertising. This app does not integrate with Walmart Canada, even though they claim to support GLOBAL marketplaces. Paid for a few months of subscription, trying everything to get walmart running, then they tell me that Walmart Canada is not supported.

The Cuisinet
Canada
4 months using the app
Shopify replied September 22, 2022

Thanks for your feedback,
Yes, this is correct, we do not support Walmart Canada yet as they are still using an old API, we will connect once this has been upgraded.
Our intention is not to mislead and we apologise if this has made you feel this way. The service and performance of our app are not affected,

Nikki

September 3, 2020

I used this app to link up my three sales channels and to allow Shopify to become my hub for all. It is outstanding! After a brief period of getting used to its interface I find it very simple to use despite its huge amount of function. There are cheaper but less equipped options out there, but I was sold after incredible tech help and customer service. Replies are fast and any issues I had as swiftly dealt with. John has been particularly good on this front and helped get me up and running FAST!

ETC Shop
United Kingdom
7 days using the app
June 3, 2022

Excellent Customer service. The onboarding was excellent and they are fast to answer my questions on the chat. The system is farely simple to use, once you get the hang of it. It's really great that everything I do in Shopify is synced to their system. Saves me time when I need to push out my items on other platforms. 10/10

Thriving on Purpose
Canada
7 days using the app
Shopify replied June 7, 2022

Thanks for your review!
We really appreciate your feedback, especially when it's "simple to use"
Having it all in one place is definitely a time saver and less duplication of work. Please reach out anytime!

Nikki

November 17, 2020

I am hesitant to leave a great review because if too many folks find out about this app the various marketplaces will be covered with new merchants costing me $. In reality the App installed seamlessly for us. We have a database of over 8000 products and after testing with a few, we have been adding several hundred new products to all three marketplaces daily. One quick question was answered by the support folks in under 1/2 hour and the tip that was given to us, saved us hours a day in tuning product details to launch. Just signed up to the paid version after a week of testing, this app is really magic and has already brought us in thousands of sales!
Well done and cant wait for the integration to new marketplaces in the future.
Cliff

Atlanta Hobby
United States
7 days using the app
Edited February 1, 2020

all my ebay listings dissappeared after a problem with paypal. after caloing ebay and paypal they said it is a codisto problem. ebay account was relinked and all ebay listings dissappeared. 3 days i have been asking for support and keep getting idiotic answers. we have a business to run. have had to migrate and reintegrate another software because we have not made any new listings and our turnover is way down. CRAP CRAP SUPPORT TECHNICIANS!

Apple-Mac.Shop
United Kingdom
4 months using the app
Shopify replied February 3, 2020

We're sorry to hear you had problems but to clarify: Your eBay listings didn't 'disappear'. You disconnected your eBay account and then subsequently linked a different eBay account. Consequently, the listings from the first eBay account were of course no longer visible in the second account.

As you mention, this was initially caused at your end with a Paypal issue which required you to use a different eBay account. Our product has performed correctly but we are happy to work with to get you the result you are looking for (despite the problems not being caused by us).

We acknowledge it is frustrating when things don't go as expected but it is important that reviews are accurate because it affects other merchants not just the app developer.

We are sorry to hear your experience with our support agents wasn't as expected but as the vast majority of other reviews attest to, this is highly unusual.