Reviews (1,792)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

October 5, 2022

Codisto works really well navigating the intricacies of Amazon. Ebay and Shopify are a breeze. The help is amazing!

RxCrush
United States
7 days using the app
Shopify replied October 10, 2022

Thanks for your review!
Super excited to have you on board! We're very happy your experience has been a positive one! Please reach out anytime!

Nikki

October 11, 2017

I highly recommend Codisto LINQ for your Amazon/Ebay Shopify integration. The customer support is phenomenal, just keep in mind that they are based in Australia so be patient.

Joachim just helped me get my first products live in my Ebay shop, so I'm very excited. He helped me set up the domestic shipping and international rates which was a huge help. I also needed some assistance with the return policy and Joachim was there to get it set up correctly. Thank you Joachim. I look forward to integrating to Amazon with Codisto in the near future. Great App. :^ )))))

Dwight

Wild Burro
United States
7 days using the app
February 24, 2022

Stayed up very late to get this running, and had support the whole way. Great support team! I will be subscribing to these guys.

DM Shop LLC
United States
6 days using the app
Shopify replied February 24, 2022

Thanks for your review!
We will be happy to have you on board 😎 Glad the support team were able to resolve your issues. Please reach out anytime!

Nikki

July 12, 2022

Great support, very helpful and timely. They worked with me to get the problem solved quickly and efficiently

Plazmo Industries
United States
6 days using the app
Shopify replied July 14, 2022

Thanks for your review, we really appreciate it!
Glad your experience was a positive one! our support team is ready to chat 24/7 - please reach out anytime!

Nikki

December 30, 2021

I haven't finished up setting up, but this app is on eBay as an approved 3rd party provider (You can find the list going through eBay's website > Seller Center > Third Party Providers) so I am pretty comfortable working with them knowing that. I have spoken to support, the both times I did it was honestly phenomenal. It took a few moments to few minutes to get connected, and the responses were very prompt.

GUÜDS.io - Curated Natural & Organic e-Grocer
United States
6 days using the app
Shopify replied January 3, 2022

Thanks for your review!
Glad you were able to connect to our Support Team and have them resolve your issues. They are available 24/7 please reach out anytime!

Nikki

April 19, 2022

App completa e funzionale, assistenza sempre attiva e pronta a risolvere eventuali problemi. Ottimo!

Integratore MAXIMO
Italy
6 days using the app
Shopify replied April 19, 2022

Grazie per la tua recensione!
Siamo felici di averti a bordo. Siamo disponibili in qualsiasi momento, contattaci 😎

Thanks for your review!
We're happy to have you on board. We are available anytime, please reach out 😎

Nikki

January 27, 2019

I liked this app at first, as it linked ebay to Shopify without having issues with inventory. But the default description makes the ebay listing slow and clunky due to it being badly coded. This software is very expensive per month for its simply not amazing UI.
And the final blow was when this app started listing items way under price, as on ebay we mark our products up, and then app free shipping. But this app is constantly listing items to Ebay incorrectly. Making us lose money of a number of sales due to international shipping being FREE, and not marking the product up at all.
And now there is a direct integration between Shopify --> eBay, so why pay for this clunky software....?

Radical Fingerboards
Australia
4 months using the app
Shopify replied March 11, 2019

Thanks for the leaving the review - all comments are helpful.

We acknowledge your comments on pricing but firmly believe that quality software costs money to develop. We believe our pricing offers tremendous value for what it provides and believe merchants should be careful when being offered complicated integration software for 'free' as there is little incentive for these developers to maintain and improve the software. The performance, user experience and functionality of Codisto is market leading. Please visit the 'compare us' section of our website for more details.

We aren't sure what you mean by "But the default description makes the ebay listing slow and clunky due to it being badly coded" - by default we take your Shopify description to use on your marketplace listings but it's easy to switch to a custom description or amend the current Shopify description. Please email support if you'd like to learn more.

Regarding incorrect listing, the software will never list items 'under price', with free shipping when not intended or otherwise incorrectly. Listing will only occur with the settings used in the product. We can only assume you hadn't configured the settings correctly at the time of listing.

October 26, 2022

The app works great and the customer service is excellent! My rep was Ronel and he was so professional and patient. He took his time and answered all of our question.

TINY BLING
United States
6 days using the app
Shopify replied October 27, 2022

Thanks for your review!
Our Support team are truly amazing and available 24/7 for all of your queries. John will love the special call out 😍 Glad you like the app too 😉 Please reach out anytime!

Nikki

October 17, 2017

Since trialling Codisto LINQ the service I have received has been exemplary, nothing seems to be too much, all my questions have been answered quickly and professionally the one thing I was concerned about was being left to work it all out alone, this is not the case Jonathan has been there step by step helping me with my set up, this is very comforting, so much that I have now signed up for the service, knowing that I have a back up only an email away.

Rockitpoole
United Kingdom
6 days using the app
January 16, 2023

Fantastic service! The support team were extremely helpful in the installation... highly recommend them

SPORTFISHING SCENE
Australia
6 days using the app
Shopify replied January 19, 2023

Thanks for your review!
We love recommendations - thank you! Great to hear you had a positive experience with our Support team! Please reach out anytime!

Nikki