Reviews (1,964)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer service, ease of use, and efficient multi-channel integration. Customer support, particularly staff members like Adrian, Joy, and Mariel, are frequently commended for their prompt and effective assistance. The app is appreciated for its straightforward setup and user-friendly interface, which facilitates easy syncing of products across major marketplaces such as eBay, Amazon, and Walmart. It also offers robust inventory management that helps prevent overselling by maintaining accurate inventory levels across all platforms. Merchants value the time-saving benefits of managing orders and inventory from a single platform, which enhances operational efficiency and streamlines multi-channel selling.
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ein Haufen Inkompetenter.
7 Monate, um ein Problem zu lösen, ohne Erfolg.
Ich habe praktisch 7 Monate bezahlt, ohne das Programm nutzen zu können
Thank you for your feedback
We can see from previous tickets that your eBay account link is broken, we had offered to fix this but your authorization token needed to be renewed. We reached out to you in August and awaited confirmation so we could proceed. Unfortunately we didn't get in touch further to confirm this.
This could be a very simple solution if you were to re-authorize your eBay token.
Nikki
Really great and fast customer support. Highly recommend! Looking forward to opening even more marketplaces as it's now possible to connect them.
I want to love this app and it's support but I can't. Got it so I could link it to ebay and on the surface it does what you need it to but then you end up with items being set to sell 16% more on ebay and it ends up being sold for less or quantities appearing that you didn't alter or buy in at the number. Support kinda blames you for how you set up your settings but when you question it you get irrelevant responses, even when you try to explain in detail, the issues you are getting. Everything is done by email so takes ages to ping back and forth when chat or a call would be more suffice, especially when you have been dealing with an issue for long periods of time and you get the feeling they know what the issue is but can't resolve it. It would be nice to be left feeling listened to and be supported through your problems but you feel left in limbo being asked to comb through the thousand products to find similar issues that don't flag up until they are sold.
Very frustrating and upsetting
Thanks for your feedback,
We have reviewed the communication between the support team and yourself. We have reached out directly to go through this in more detail.
We would always ask for examples to aid our investigation.
Nikki
Ronel R. was the best!! He was patient with my delayed responses due to retail store traffic and followed thru with his promise to help. Of course, it has to be something simple on my part that I was unaware of but Ronel was very professional and understanding!! 11 out of 10 Stars!!
Thanks for your review!
Wow, 11 out of 10 stars, Ronel will be very happy 😎 The Support team is available 24/7 please reach out anytime!
Nikki
Great customer service. Very quick response to my issue and was resolved quickly. Also, the integration will eBay is intuitive and flexible, allowing me to add collections and adjust the eBay price accordingly.
Thanks for your review!
Great news we have resolved your issues quickly and our integration with eBay has been intuitive and flexible 😎 Please reach out anytime!
Nikki
Tom was very helpful with my support questions! I would absolutely recommend, this has been a great experience.
Thanks for your review!
Tom will be thrilled with your comments 😁 And thank you for your recommendation, so glad you had a great experience!
Nikki
Every once in a blue moon you meet a brilliant caring person who really wants to help you. This is my expersience with Ian. I had been so frustrated with the lack of support at Codisto until Ian saw my plea for help in an email and Ian reached out to me.
Not only did he help me set up Codisto with Amazon, Walmart, and Ebay, his knowledge and his not to worry attitute has changed my way of doing business.
Ian, your on your way to bigger and very beautiful possibilities in your life!
I wish to stay friends for life with you.
Thank you for everything.
This app is great. I put all my items on ebay with filters, price increases, shipping prices within 5 minutes. The tech was very helpful and the app is user friendly. I highly recommend it!
Thanks for your recommendation 😊
We are excited to have you on board and happy we could get you up and running with ebay, please reach out anytime!
Nikki
Seems quick and easy to use. Easy to get a support when needed.
A lot of settings and automations to work with
Integration works great and customer support chat is very helpful for troubleshooting. Great quick to implement solution.