Reviews (1,966)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.
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Very helpful and detailed. Guide me through each step
Dale was very professional
Complete Garbage for Ebay, very little documentation, descriptions and images get overwritten by Shopify description and images. Very buggy with virtually no support. Shopify support does not help you, yo have to email marketplace connect and they take at least 1 week to answer an email IF they even respond. For Amazon it works great. For Ebay it is complete trash. Wasted 4 days of my life with this mess of an app!
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We have reached out to understand your concerns in more detail and offered an onboarding session to guide you through the process.
Our support team is available 24/7 via email or via the in-app chat function.
We are fully committed to providing the right amount of support you need.
Nikki
I was helped by Dale & he took his time walking me through all the steps. V
Poor customer service response times, doesn't want to help you resolve the issue. Same issue unresolved for a week now.
Works well and they actually have a human there to support any technical challenges which is refreshing (not an automated bot)
Dale assisted and got my shopify product up and running!
Jae was extremely helpful and knowledgeable. This is a great app and the customer service is quick and always helpful
The app continued to push product to online marketplaces even after we archived Shopify listings and manually shut the links down. We had to cancel multiple orders because of it.
Marketplace Connect is great for connecting to Walmart Seller Central-and they have fantastic customer support people. Mark is awesome!