Reviews (1,786)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

November 23, 2023

Quick response and fix.

Bradbury Art
United Kingdom
11 months using the app
May 31, 2024

Deberían colocar Marketplace de Latinoamérica. Falta que se pueda integrar con: mercado libre, dafiti y Falabella. Por lo menos aquí en Colombia se agradecería mucho esas integraciones, pues son los Marketplace más usados en este pais suramericano.

Paticueros
Colombia
5 minutes using the app
Shopify replied June 4, 2024

Gracias por tus comentarios
Apreciamos su solicitud y la agregaremos a nuestra hoja de ruta futura.
La aplicación funciona como se esperaba.

Thanks for your feedback
We appreciate your request and will add this to our future roadmap.
However, the app is functioning as expected.

Nikki

November 20, 2023

Amazing App,

Great Customer Support

Moikas
United States
9 months using the app
October 12, 2023

Mark was very helpful and explained things very clearly and also provided screenshots.

Premier Lacrosse League Shop
United States
About 2 months using the app
Shopify replied October 16, 2023

Thanks for your review!
Glad we could provide great support and explain the process thoroughly. Please reach out anytime!

Nikki

Edited September 22, 2023

C'est lent, c'est lent et tres difficile de synchroniser avec les template. Jamais reussis Mais Shopify est tellement bon et perfectioniste,ainsi que transparent. Ils m'ont repondu qu'il le save et qu'il travaill sur ca ! Ils viennent d'acquerir codisto , faut leur laisser le temps de mettres leur competence ! je mets 5 etoiles pour leur transparence et deja, s est amelioré chaque semaine on vois la difference en plusieurs point ! Shopify vous me surprenez de jours en jours !

Roy Entreprise
Canada
2 months using the app
Shopify replied August 30, 2023

Merci pour votre retour, cela nous est inestimable. Nous vous avons contacté directement et vous serions reconnaissants de nous permettre de vous aider.

Thank you for your feedback, this is invaluable to us. We have reached out directly and would be grateful if you will allow us to help.

Nikki

August 31, 2023

As a newcomer using the Marketplace Connect app, I faced some challenges listing our products on eBay. The support from Shopify and specifically from Ediline has been excellent.

Meliana Style
United States
17 days using the app
Shopify replied September 4, 2023

Thanks for your review!
Ediline will be thrilled with your comments! The team has great knowledge in ebay, please reach out anytime!

Nikki

Edited February 5, 2024

Vraiment deçu de cette app, pas en francais, interface pas lisible, j'ai mis etsy aucune possibilité d ajouts de tags ( et quand vous connaissez etsy vous savez bien l'importance des tags) et pour les categories pareil rien d'automatisé... Ensuite apres avoir supprimé etsy, je vais sur ebay et la pareil niveau categories l enfer, et le pire le templates qui lui est tout en anglais, surtout sur une boutique francaise la c'est al catastrophe total et impossible de le changer sauf comme dis en chat de payer un web dev qui va mofidier le code, bah voyons... tout ca pour perdre 1 mois de temps je vais cherchez une autre app car la je dis non .... je test meme pas amazon avec jvais me faire bannir lol

Créations Uniques
France
18 days using the app
Shopify replied January 31, 2024

Merci pour votre avis,
Nous avons contacté directement pour discuter davantage des problèmes.

Nikki

July 29, 2023

Mariel was extremely helpful in getting past a major hurdle and was avaible during multiple disconnects. I appreciated her thoroughness and hoping that this is a turning point for how this app will work for me in the future - Thank You Mariel

Jays Pops N Stuff
United States
2 days using the app
August 26, 2023

Cloe was very helpful in walking me through the marketplace. She remembered the problems I was having and helped in getting my products listed.

My Store
United States
19 days using the app
Shopify replied August 31, 2023

Thanks for your review!
Chloe will be thrilled! Glad you were able to list your products! Happy selling...
Please reach out anytime!

Nikki

Edited May 24, 2024

Works okay for Walmart, absolutely horrible for Ebay. Support is terrible. We'll be looking for something else. And no, they did not fix it for us.

Deltech Fitness
United States
6 months using the app
Shopify replied December 13, 2023

Thanks for your feedback,
We reached out and we resolved this with you online.
Please don't hesitate to reach out if you have any further queries,

Nikki