Reviews (782)

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and increasing sales through the use of trust badges, which enhance the perceived security and trustworthiness of their websites. The app is noted for its simplicity, effectiveness, and user-friendly installation, allowing for quick integration. Many merchants also appreciate the responsive and helpful customer support, particularly for installation and technical issues.

March 17, 2023

Great tool and a must have for all websites who want to convey a feeling of trust and security to their users and customers.

Wulfzy
South Africa
7 months using the app
May 29, 2017

Provides well-needed credibility for customers to feel safe buying from your store! Must have!

Accessoried
United States
9 days using the app
June 7, 2017

Really good way to help get over the purchase hurdle with new customers. Really like this app!

A&K Labs

A And K Labs
United States
9 days using the app
February 26, 2015

Having that logo on the screen, especially with the current date, makes customers feel much safer while shopping at my store. I have already noticed a 20% decrease in shopping cart abandonment.

The Bravest Decals
United States
9 days using the app
August 15, 2022

Been sending emails to you and no reply. I've been billed 3 separate times in a matter of 2 days. I need your help ASAP!

The Nichole Collection
United States
7 months using the app
Edited October 26, 2016

A bit expensive, but the service is very nice and the customer service very prompt and knowledgeable. I have no doubt that without this (especially for a store young in online experience) our sales would be much lower.

My only gripe is the reviews widget. The concept itself is perfect, it's the exact thing stores could use for some additional SEO boost so long as the reviews are tied to the store's URL. However, the last thing I want is two floating widgets following me around the screen wherever I go.

I do not mind the "M" branded widget that appears on the bottom corner of the screen because it imprints the value we place on consumer protection but to have two following widgets is a bit much, too much screen real estate would be given up trying to fix one of the many things any ecommerce owner must address during a consumer's visit (in my opinion).

If the reviews widget could in any way be tied in with the "M" logo that already appears or embedded somewhere else on the website then I think it would be perfect.

Company Store Uniforms
United States
6 months using the app
June 19, 2017

This app is perfect for helping the customer realize they are on a safe site!

shoptheoutdoorlife.com

Welcome Home Decor And More
United States
8 days using the app
September 13, 2018

The app is very useful. The trust badge in the free plan needs to be unlimited why limited customers

MO Style&Chic
Saudi Arabia
6 months using the app
February 10, 2020

McAfee is a well known brand that many trust. I used the Trusted site logo and their mission statement to garner trust to the consumer. I also like they're methods of verification such as sending mail to business address, makes sense. Great App

Reazorz.com
United States
6 months using the app
February 15, 2019

Seems to be a few complaints about billing on here. Curious. I was told they would match the price of what I pay for McAfee on my first store when I opened my second and third store, this was awhile ago. McAfee then refused recently. I don't know about you, but TRUST is something very important to me when handling my customers information. Save yourself some money. Comodo Secure is nearly half the price, is the same encryption level, and is even rated higher on a few sites. F- McAfee

AquariumSumps.com
United States
6 months using the app