Reviews (788)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer confidence and potentially increasing sales through the display of security badges. They appreciate its simplicity, effectiveness, and the additional features like traffic reports that enhance understanding of customer engagement. The installation process is noted for being easy and quick, with immediate app functionality and seamless integration. Exceptional customer support, particularly from representatives like Kekoa and Jay, is frequently praised for their helpfulness in installation and troubleshooting.

April 25, 2022

Will give it a different ranking once I have had the ability to try more features. I am still using the free version.

Geltium
United States
9 months using the app
February 15, 2016

Simple, easy to install, and it lets my customers know that my site is safe to browse and shop. McAfee is definitely a recognizable name in computer safety, I'm glad to have their badge on my site.

Zigzev
United States
10 days using the app
August 17, 2016

Great for increasing trustworthiness to the site, but will be even better if it can be FOC for more visits per month

Luggage Outlet
Singapore
7 months using the app
Edited September 14, 2018

Despite a rough start, and a bit of confusion and need for customer support to correct some issues out of my control, I am pleased with the product.

I have ALWAYS used the McAfee mark on any store I have created, and although it will not "magically" bring traffic to your store, it WILL give those customers that come the assurance that it is a 'legitimate' site.

In other words, if you expect the McAfee mark to increase sales, it is doubtful that it will do so. If you expect the McAfee mark to give peace of mind to potential customers... well, that is right up their alley.

Mountaineer Tactical
United States
7 months using the app
March 17, 2023

Great tool and a must have for all websites who want to convey a feeling of trust and security to their users and customers.

Wulfzy
South Africa
7 months using the app
May 29, 2017

Provides well-needed credibility for customers to feel safe buying from your store! Must have!

Accessoried
United States
9 days using the app
June 7, 2017

Really good way to help get over the purchase hurdle with new customers. Really like this app!

A&K Labs

A And K Labs
United States
9 days using the app
February 26, 2015

Having that logo on the screen, especially with the current date, makes customers feel much safer while shopping at my store. I have already noticed a 20% decrease in shopping cart abandonment.

The Bravest Decals
United States
9 days using the app
August 15, 2022

Been sending emails to you and no reply. I've been billed 3 separate times in a matter of 2 days. I need your help ASAP!

The Nichole Collection
United States
7 months using the app
Edited October 26, 2016

A bit expensive, but the service is very nice and the customer service very prompt and knowledgeable. I have no doubt that without this (especially for a store young in online experience) our sales would be much lower.

My only gripe is the reviews widget. The concept itself is perfect, it's the exact thing stores could use for some additional SEO boost so long as the reviews are tied to the store's URL. However, the last thing I want is two floating widgets following me around the screen wherever I go.

I do not mind the "M" branded widget that appears on the bottom corner of the screen because it imprints the value we place on consumer protection but to have two following widgets is a bit much, too much screen real estate would be given up trying to fix one of the many things any ecommerce owner must address during a consumer's visit (in my opinion).

If the reviews widget could in any way be tied in with the "M" logo that already appears or embedded somewhere else on the website then I think it would be perfect.

Company Store Uniforms
United States
6 months using the app