Overall rating
4.5
Counts per rating level
  • 82% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website security and boosting customer trust. They praise its intuitive interface, seamless integration, and the credibility its trust badges bring. Many have seen increased customer confidence and sales after implementation. The app also offers valuable traffic and volume reports. The customer service is commended for its professionalism and quick responses. It's easy to install and is noted for its ability to convert visitors into customers.

March 9, 2023

POOR customer service! takes ages to respond. You have to wait at least 2-3 days before someone responds and even then it's just one message and then you have to wait again. The trustedsite badge was not showing in my website and the issue wasn't resolved when I gave them access to my site. I also been asking for a refund as I have uninstalled their app but they won't give me my refund even though the payment was less than 30 days ago.

SkyeFBC
New Zealand
28 days using the app
Edited August 2, 2021

clunky, slow, and tired of waiting around for support and the never arriving password reset. you cant register your proof of address through the shopify site, you have to go off piste. I wouldnt bother with these guys.

Rugby Radios UK
United Kingdom
27 days using the app
August 4, 2020

Good start for the free option with an upgrade path. The free option at least gives some sense of confidence with the floating logo.

Rope Road Studios
Canada
26 days using the app
June 19, 2017

$99 a month for the pro version is honestly hard to swallow. 500 free visitors a month is pretty much nothing ( less than 1 day on my relatively low volume store ) and it's hard to tell whether it's actually helping my conversion values.

They should add a 30 day free trial for the pro for people to see if it's really worth it.

Steampunk Heaven
United States
About 1 month using the app
May 22, 2016

Set it up once and you're good to go. Helps give you and your customers confidence that your shop is safe.

Borealgear
Canada
26 days using the app
February 27, 2023

Please pay close attention here before installing.

We have opted for the 349 USD rate. Payment per year. Within just one month, we exceeded the 2000 views included and incurred an extra $149 USD directly. At the conclusion of the tariff you automatically allow that up to 10000 USD can be debited. This billing model is absolutely not ideal and if you are not careful you quickly lose a lot of money. This may all work if you don't have much traffic in your store but as soon as you have a campaign that works well, hundreds of dollars are due here. Without any information before. They charge u and than u will get the information. Happy Birthday :)

The system itself is good, easy to configure and offers many possibilities. It is a pity that it is not enough for further cooperation due to the billing model.

Rollei Digital
Germany
About 1 month using the app
Edited November 11, 2018

McAfee so far proves to be a great indicator that a website (or shop) is a reliable shop where people can buy with confidence.
Their free trial is great, but need to make more changes in their Paid plans, to have a cheaper one than the 25$/month, or at least make it "Pay Per visitor" plan.

Anyway, it looks great at the bottom right corner on my shop:
www.mobimax.eu

Thanks for providing us this awesome app!

Mobimax EU
Bulgaria
25 days using the app
July 18, 2022

Ho appena iniziato ad usare la forma gratuita, mi sembra ottimale. Alcune difficoltà per convalidare il numero telefonico non ricevendo il codice, Riproverò, grazie

Gioielli Robur
Italy
24 days using the app
August 9, 2021

This app does nothing. My shop builder installed it and now i get tons of emails and the unsubscribe button does not work

FuzzyFour
United States
22 days using the app
November 8, 2019

i uninstalled this app about a month ago, i had the free version. i still get emails from them regarding analytics and impressions on my page when it comes to their badge. seems like their code is stuck in my shopify code or the developer hasn't fully uninstalled their app from my website. i already unsubscribed from their mailing list yet i still get emails from them.

ShopPricedToSell
United States
16 days using the app