Reviews (297)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting their website's aesthetic appeal and professionalism, enhancing navigation, and potentially increasing sales. It's easy to set up and use, with customization options that include images and GIFs in menus. The app handles large inventories well and integrates seamlessly with Shopify, offering dynamic collection previews. Exceptional customer support, especially from team members like Brett and Josiah, is frequently highlighted, even for merchants on the free plan.
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PROS:
- A++ Support
- Clean and nice menu designs.
- Good technical implementation and easy to use
CONS:
- Limited only to 8 templates, even with the most expensive plan
- Existing templates have pretty basic customization options
Thanks for the honest, helpful feedback! FYI, the Premium plan does support CSS styling for more advanced customization/styling options. 😊
Won't let me select the free plan. Have never used this app before but it asks me to delete menu items before downgrading. Very unprofessional app! Deleted.
Hey there, looks like you installed the app in 2018 and we still had some old menus stored for you.
We're happy to help get you on the free plan if that's what you want. We just need to make sure menus that aren't included on the free plan are removed from your store.
We're always happy to help if you reach out to support@heliumdev.com
meteor mega good mega menu created and easy thank you! Very nice app and menu mega menu is very easy to make
Glad to hear it was an easy and effective solution for you. Cheers!
Poor instructions. Video do not work .etc.
Was suggested to me by a Shopify Expert and is decent but didn't fit my needs. There's another similar paid app I prefer at this time.
www.gottacollectemall.com
cant do much of anything without premium. could not get basic free menus to import into my theme properly, not going to pay to find out implementation won't work.
Hi Little Colorado-- it looks like you have a custom Shopify theme, so this isn't an issue with your plan. Please reach out to support@heliumdev.com to see if we can help you get that menu attached. 👍
Didnt work for me when I would publish my changes, very frustrating & dont recommend. Worked with this one app for hours but every time, my published changes would not apply.
I'm so sorry you had a frustrating experience!
Our app is designed to work with most Shopify themes automatically, but some Shopify themes have unique code markup that may require some additional settings in the app to be configured.
Our support team is happy to help resolve these issues and has sent you an email to offer assistance. These issues can almost always be resolved in less than 1 business day!
Give our support team a chance to help-- you won't be disappointed 😊
Desktop preview is ok but this is not working on mobile preview. In mobile I can not open sub menu bar.
We're sorry to hear you weren't able to make Meteor work as expected. We noticed you haven't reached out to our Customer Success team yet. We highly recommend reaching out to them at support@heliumdev.com.
Our team is always happy to help!
Neat concept but still a lot of bugs in the app. Collection doesn't update immediately. Uninstalled and will wait for some improvements.
Hey there! We're sorry to hear that you ran into issues when using our app back in 2015. Now that we’re able to respond to App reviews we wanted to take this chance to reach out :)
Our Meteor Mega Menus app has significantly improved over the years (including a complete revamp) and the issues you experienced no longer exist. If you're interested in taking another look we'd be happy to show you around!
I installed this app and at first it seems okay, and seem to have trouble making more mega menus and I noticed there is a limit.. I decided to uninstall and noticed the loads of code still left on on store. Extremely annoying, once removed I still had an error come up on every page load. I managed to find the small piece of code causing the error. It was pretty frustrating to be honest.
Thanks for the feedback, and sorry for any trouble caused!
The app does in fact require a paid plan if you wish to create more than one mega menu. There's a built-in uninstall tool in the app admin that can be used to remove app code from your store's theme, and we also have uninstall instructions documented in our help center (linked below) if you happen to delete the app from your store before removing the code.
http://help.heliumdev.com/en/articles/3163457-liquid-uninstall
We wish you the best of luck! Feel free to reach out to our Support team at support@heliumdev.com if you need anything from our side 😊