Microsoft Channel , 633 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and affordable advertising solutions. They commend its seamless syncing with Microsoft ads accounts and its ability to reach a wider audience. The customer service is praised for its personal support and professionalism. Many small businesses find it beneficial, with some seeing sales shortly after implementation. Its product syncing capabilities outshine other platforms, making it an effective tool for running Microsoft ads and free listing on the Bing Shopping tab.
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The app worked great, until we upgraded to Shopifys new TY and Order Status page. Now it seems the conversion script doesnt work anymore. I am seeing the Microsoft Channel in my Customer Events Pixels page, however it says disconeected.
Can anyone tell me if this is still being integrated or perhaps I have a bug?
Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.
Had lots of support! Especially from Imanuel.
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.
I appreciate the ease of use and efficiency. Helps us small business owners thrive. It's great to have that support.
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.
it was very easy and convenient no hassle i would recommend microsoft to any one
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.
This sales channel is terrible. It consistently has problems. Right now, my account is suspended because I violated an egregious policy. This came as a total surprise because I haven't run any ad campaigns on this channel since last year. Moreover, the ad credits they provide always come with hidden stipulations that only the backoffice can see. Here's a tip: If you're trying to get ad credits, make sure to spend through your Expert account. I learned the hard way.
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.
The customer service is way above competitors especially getting personal support from a real person
Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.
very bad
for 2 days I haven't been able to connect with my account
every time connection error try again later
and when trying to connect with live help customer must be connected with my account
I don't know what I can do
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.
Hate google love microsoft❤️ many reasons… but the vital one is the customer service a++++++
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.
This app worked smoothly for me. It was accurate and very user friendly. I had an existing Microsoft ads account and merchant center. Everything connected and was in sync with no problems at all. I would definitely recommend this app.
Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.
great support staff unlike google advertising who does not help the customer.
Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.