Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
April 23, 2024

We use the free version on our store and does what we need it to. Easy to set up and, we have spoken with Jocelyn and Emma from support who have been helpful also.

Skin Juice Wholesale
Australia
6 months using the app
MIDA (by BSS Commerce) replied May 3, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

April 22, 2024

Excellent app, really simple to use. The customer service provided by Jolie and Jennie was really good also!

Adonis Fine Jewellers |
United Kingdom
5 months using the app
MIDA (by BSS Commerce) replied May 3, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

March 25, 2024

I've been using this app for some time and it has been helpful. I am missing some features in the free version like heatmaps this could be really nice. All in all a really good app.
The live chat support on the app is really helpful - special thanks to Jolie and Jocelyn

Køkkenshop
Denmark
6 months using the app
February 4, 2024

Been using this for months and it's been a great help in improving my website and in fact it help me stop a "visitor" in action that copying my website. Really is easy to setup and use!

HayGoodies
United Kingdom
10 months using the app
February 26, 2024

Really good app for understanding the customer's journey. A+++

ScentFlow
New Zealand
3 months using the app
MIDA (by BSS Commerce) replied March 5, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

April 19, 2024

The app is absolutely fantastic!

ModeVonBerlin
Bulgaria
21 days using the app
February 22, 2024

Awesome app!

FemeWell
Italy
3 months using the app
MIDA (by BSS Commerce) replied March 5, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

April 23, 2024

Great app -- Super helpful to be able to analyse what customers are looking at, and areas of the website that can be improved upon. Great customer service. All around recommend.

SOLAI
Ireland
7 days using the app
MIDA (by BSS Commerce) replied May 3, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

March 20, 2024

Das Tracking funktioniert relativ gut, bis auf paar Anzeigefehler. Der Support ist auch sehr gut, antworten schnell und haben auch schnell jemand da der Probleme beheben kann und das sogar im Free Plan.
Die Preisgestaltung ist auch fair gestaltet.

CAT-FRIENDS
Germany
8 days using the app
MIDA (by BSS Commerce) replied March 22, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

February 2, 2024

A game changer for my Shopify store. I've been having issues with Shopify not properly tracking my visitors. I'm so relieved to have found an app that not only tracks my visitors but shows me what they're interested in on my website and how to improve their user experience. Definitely one of the best apps I use for my store.

Introvertie VIENNA
Austria
30 days using the app