MIDA: Heatmap, Record & Replay

MIDA: Heatmap, Record & Replay

Free plan available. 14-day free trial.
Rating (4.8)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

July 27, 2022

Languages

English

Works with

Checkout, Product Labels, Product Options, Marketing Apps, B2B Login, B2B Wholesale Solution

Improve shopping experience by better replays, recordings and heatmap for watching customer actions

MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order.

MIDA Session Recording Replay will help you follow your customers' actions when they navigate on your site. With full session recording and heatmaps, you can see what's happened and test with new ideas to lower bounce rate and decrease cart abandonment rate. By understanding how customers experience your online store, you can validate designs for your site without any assumptions. Moreover, you can easily find the sessions categorized by abandoned cart, abandoned checkout & successful order. more
  • Session Recording: replay customer visits on your online store
  • Heatmaps: see what people find most interesting (and not)
  • Analytics: track & report customer data (checkout, add-to-cart sessions & more)
  • Filter recordings by events: abandoned cart/checkout, successful order
  • Session by visitors: Watch full sessions of each visitor/customer

Pricing

14-day free trial

FREE

Free

  • 400 Unique Visitors Per Month
  • Session Recordings
  • Exclude Countries/IPs
  • Analytics
  • Reset Recordings (1 time)

BASIC

$10/month

  • 2000 Unique Visitors Per Month
  • Session Recordings
  • Heatmaps
  • Exclude Countries/IPs
  • Analytics
  • Reset Recordings (3 times)

ADVANCED

$30/month

  • 10000 Unique Visitors Per Month
  • Session Recordings
  • Heatmaps
  • Download Recordings
  • Analytics
  • Reset Recordings (unlimited)

FREE

Free

  • 400 Unique Visitors Per Month
  • Session Recordings
  • Exclude Countries/IPs
  • Analytics
  • Reset Recordings (1 time)

BASIC

$10/month

  • 2000 Unique Visitors Per Month
  • Session Recordings
  • Heatmaps
  • Exclude Countries/IPs
  • Analytics
  • Reset Recordings (3 times)

ADVANCED

$30/month

  • 10000 Unique Visitors Per Month
  • Session Recordings
  • Heatmaps
  • Download Recordings
  • Analytics
  • Reset Recordings (unlimited)

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

57 reviews

Overall rating
4.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
March 25, 2024

I've been using this app for some time and it has been helpful. I am missing some features in the free version like heatmaps this could be really nice. All in all a really good app.
The live chat support on the app is really helpful - special thanks to Jolie and Jocelyn

Køkkenshop
Denmark
6 months using the app
February 4, 2024

Been using this for months and it's been a great help in improving my website and in fact it help me stop a "visitor" in action that copying my website. Really is easy to setup and use!

HayGoodies
United Kingdom
10 months using the app
February 22, 2024

Awesome app!

FemeWell
Italy
3 months using the app
BSS Commerce replied March 5, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

January 31, 2024

I've been using this app for some time and it has been helpful. I'm able to see real-time movement of each visitor within my store, which allows me to know what features and pages are the most popular, and any changes that I might need to make. The live chat support was helpful and ensured that all my questions and needs were met.

Leewa Beauty
United States
5 months using the app
February 26, 2024

Really good app for understanding the customer's journey. A+++

ScentFlow
New Zealand
About 1 month using the app
BSS Commerce replied March 5, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

About this app

Launched

July 27, 2022

Languages

English

Works with

Checkout, Product Labels, Product Options, Marketing Apps, B2B Login, B2B Wholesale Solution

Built by BSS Commerce

About BSS Commerce

4.9 average rating

4 years building apps for the Shopify App Store

Hanoi, VN

Support

Send a message

+84987602961

support-sbc@bsscommerce.com

More apps like this

4.4 out of 5 stars 7 total reviews 14-day free trial
Increase your conversion rate through A/B testing and replays
30-day free trial
See how you carts, discount codes and products perform
4.7 out of 5 stars 1133 total reviews Free plan available
One click install for visual cart and checkout analytics

Want to add an app?

Try Shopify free for 3 days